TERRIBLE; Cannot get tickets through your app; had to print out the bar codes and then the Empire Building Staff could not read the bar codes and only because they staff felt sorry for us; they let...
I admit I made a mistake to book the 11pm instead of 11am booking. When I realized my mistake and phoned no one was able to assist me to change booking or even give me some advise to try earlier as...
The ticket printing machine at Universal Studio Singapore does not work. Thus we have to line up at the Universal Studio guest service to get it sorted and wasted some time
Customer Successs
Headout
8 years ago
Hi there,
We're sorry to hear that.
To be fair, we are not responsible for such unforeseen circumstances that happen at the venue. We aim on delivering you the best prices for experiences you choose. We hope to see you soon though. We shall deliver you the best service from our side.
Regards,
Team Headout
Productbeoordelingen
Customer Successs
Headout
8 years ago
Hi there,
We're sorry to hear that.
To be fair, we are not responsible for such unforeseen circumstances that happen at the venue. We aim on delivering you the best prices for experiences you choose. We hope to see you soon though. We shall deliver you the best service from our side.
Regards,
Team Headout
Customer Successs
Headout
8 years ago
However, we have raised a complaint and we shall ensure that no such thing happens again.
We look forward to seeing you again.
Cheerio,
Team Headout
Datum van aankoop: 12/03/2018
0
Delen
Betrouwbare klant
8 years ago
Good price if you don’t care where in the section you are seated.
Productbeoordelingen
Datum van aankoop: 31/03/2018
0
Delen
Betrouwbare klant
8 years ago
The ticket i purchased had a time stamp for 1pm. No time stamped tickets were accepterd at the venue as the event had been dramatically over sold. When i went to the local strore with my reference...
I am not sure the price is worth the quick entrance.
Productbeoordelingen
Datum van aankoop: 04/03/2018
0
Delen
VU
Valued User
8 years ago
Wat Valued User zei over Headout:
Delivered on the “no wait line” promise. One criticism, though not your fault. My brother-in-law (Dave), sister and I went to the tobacco shop to get our tickets. Dave had surgery on his foot...
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Customer Successs
Headout
8 years ago
Hey Wayne.
Thanks for taking the time to leave us a review.
Unfortunately there is nothing we can do. However, we are glad to have given you the marvelous experience you were promised.
Convey our regards to your brother in law. We hope he can join us on journeys risk free.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.