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Grape Tree Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/grape-tree | Feefo

Alle 18,993 beoordelingen worden weergegeven

Meghan

London

9 years ago

Datum van aankoop: 20/02/2016

Wat Meghan zei over Grape Tree:

Great products for an affordable price.

Margaret

Caversham

9 years ago

Datum van aankoop: 18/03/2016

Wat Margaret zei over Grape Tree:

Thoroughly satisfactory service.

I was very pleased to be able to buy a product which was not available anywhere else. The items were well packed and arrived very quickly after ordering. I shall definitely continue to buy dried...

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Gill

Staffordshire

9 years ago

Datum van aankoop: 06/02/2016

Wat Gill zei over Grape Tree:

Easy order site for healthy food.

Excellent. Easy to find products I needed and to order. I have ordered before and shall do so again. I would recommend. My only problem was logging out. I did not find this easy even though I used...

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Amanda

West Sussex

9 years ago

Datum van aankoop: 26/01/2016

Wat Amanda zei over Grape Tree:

Website customer service needs improving!

Slow delivery, poor communication. Then when items did arrive they were incorrect and I ended up being refunded rather than receiving the correct items which I had asked for. Ended up going to a...

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Neil

Grape Tree

9 years ago

Good morning Amanda,

Thank you very much for your feedback, we appreciate you taking the time.

We acknowledge that there issues at times with our previous courier which is why we moved to offer fully tracked services from Parcel Force as of the end of March with the intention of improving customer experience with quicker delivery and the ability to track the status of orders all the way to your door by email and text message.

With regard to the product error we can only apologise and hope that the swift refund brought things to a close quickly and we sincerely hope that you will consider ordering online with us once again.

Regards

Grape Tree

Anne

Kinross

9 years ago

Datum van aankoop: 29/03/2016

Wat Anne zei over Grape Tree:

5 star service

Delivered promptly and beautifully packaged.

Naomi

9 years ago

Datum van aankoop: 04/03/2016

Wat Naomi zei over Grape Tree:

No complaints. Speedy delivery, excellent company.

Janice

Bath

9 years ago

Datum van aankoop: 10/03/2016

Wat Janice zei over Grape Tree:

Excellent customer service through 'live chat' I couldn't find a product listing on line and was given a link to add it to my basket. I also asked questions about products and these were answered...

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Patrice

Weston-super-Mare

9 years ago

Datum van aankoop: 13/12/2015

Wat Patrice zei over Grape Tree:

Good but I prefer to view the goods before purchase.

This was a good opportunity to review the stock, which is extensive and good quality. since ordering, I discovered a new Grape Tree store has been trading about five miles away from home. As I prefer...

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Daniel

Dorrington

9 years ago

Datum van aankoop: 23/02/2016

Wat Daniel zei over Grape Tree:

ignore supermarkets and go here.

Trying to keep fit and healthy can be stressful due to prices and quality of goods. I don't have this issue with the Grape Tree, great stock and prices that will hands down beat supermarkets. I...

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Stephanie

London

9 years ago

Datum van aankoop: 12/12/2015

Wat Stephanie zei over Grape Tree:

Service was fine, but... The website overcharged me, I pointed it out to them, software error, it was only a few pounds but they sent me a voucher which I will not bother using. I paid on PayPal, if...

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Nog geen uitnodiging voor een beoordeling ontvangen?

Over Grape Tree

Grape Tree now has over 130 retail stores selling a variety of health food, nuts, seeds, dried and crystallised fruit, snacks, confectionery, cooking and baking ingredients.

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01384 278639

Unit 2, Dandy Bank Road, The Pensnett Estate, Kingswinford, West Midlands, DY6 7TD, United Kingdom

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