Gigaclear Limited is niet langer een actieve Feefo-klant
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Fraser Darling
Saffron Walden
4 years ago
Wat Fraser Darling zei over Gigaclear Limited:
Use an alternative (reliable) provider for broadband
The broadband is unreliable and the customer service is of a consistently poor quality making it impossible to actually speak to a human - especially our of normal working hours. Despite asking for...
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TC
Trusted Customer
4 years ago
Wat Trusted Customer zei over Gigaclear Limited:
Generally sound
The service is generally sound but they are very shy about when it is not good or fails....
And those failures are certainly not reflected in the invoicing...!
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Betrouwbare klant
4 years ago
Always do their best to keep us informed of any issues with the service and are prompt to address them when they arise
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Delen
Betrouwbare klant
4 years ago
Could do better
Replying to correspondence, dealing with issues raised, as well as providing the speeds I pay for would be a starter.
That said putting it in to perspective on a scale of awful service and poor...
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TC
Trusted Customer
4 years ago
Wat Trusted Customer zei over Gigaclear Limited:
pretty good but too expensive!
The service when it is running is good but too expensive. Too many break downs for which they send E-mails that I can not read because I have no internet.
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Sharon Hughes
Herefordshire
4 years ago
Wat Sharon Hughes zei over Gigaclear Limited:
Brilliant Customer Service
Hi I first went on the internet with a dial up service (BT) and then upgraded; but we were never advised of outages, much less had real time updates and advice on how to re-boot if necessary.
I am...
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TC
Trusted Customer
4 years ago
Wat Trusted Customer zei over Gigaclear Limited:
Frequent slowdowns, and outtages for maintenance.
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Trusted Customer
Granborough
4 years ago
Wat Trusted Customer zei over Gigaclear Limited:
Awful connectivity -
oCCC. Obsessive constructive creator of ****.
The drop out o your service is abominal
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Delen
Betrouwbare klant
4 years ago
Approach with caution
Advertised offers are only available to new customers.
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Delen
Betrouwbare klant
4 years ago
Good service, reliable speed, would recommend.
After a very poor start with many installation problems the service has been excellent for a number of months now. There has been only one instance of drop out with no prior warning.. Hugely more...
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