Gigaclear Limited is niet langer een actieve Feefo-klant
Alle 1,441 beoordelingen worden weergegeven
TC
Trusted Customer
4 years ago
Wat Trusted Customer zei over Gigaclear Limited:
Fixed a fault in the system quicker and given better information about what the problem was, how it was being addressed and when it was likely to be ficed.
0
Delen
TC
Trusted Customer
4 years ago
Wat Trusted Customer zei over Gigaclear Limited:
I have a Genesis router which runs WPA/WPA2 (TKIP). My security consider this to be weak and should be at least WPA2(AES) or WPA3.
I was instructed to update the system myself. This however was not...
Meer lezen
0
Delen
TC
Trusted Customer
Honiton
4 years ago
Wat Trusted Customer zei over Gigaclear Limited:
recommended but with caveats
I would recommend them , with some caveats. We have more dropouts than I would expect and as we have Voipfone as well this means no internet or phone. However , they nearly always explain the...
Meer lezen
0
Delen
TC
Trusted Customer
4 years ago
Wat Trusted Customer zei over Gigaclear Limited:
No problem at all. Good service leveld
0
Delen
Betrouwbare klant
4 years ago
SLA and Customer Service needs improvement
My experience of outages has been appalling. Left for days over the SLA with no broadband which means I have no mobile signal as I have to use WiFi while my elderly mum was poorly. I know they have...
Meer lezen
0
Delen
TC
Trusted Customer
4 years ago
Wat Trusted Customer zei over Gigaclear Limited:
Customer service nightmare
It is impossible to speak to a customer service manager . The original install was at fault the wrong equipment was sent . No one was qualified to dig the trench . You name it we’ve heard it . Again...
Meer lezen
0
Delen
Betrouwbare klant
4 years ago
Excellent Service
Timely invoicing. Problem resolution - hardly ever needed though! Service special offers from time to time.
0
Delen
Betrouwbare klant
4 years ago
Fibre to house excellent. Router delivery of wi-fi around house hopeless
Fibre to our house is excellent. But Gigaclear’s router in the house is extremely poor at delivering wi-fi around the house. Need a better router/home hub.
0
Delen
TC
Trusted Customer
4 years ago
Wat Trusted Customer zei over Gigaclear Limited:
Can't fault Gigaclear
Since moving to Gigaclear from TalkTalk I haven't had any broadband issues at all. TalkTalk used to regularly cut out or be really really slow but Gigaclear service has been outstanding. They also...
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
