Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Gem Collector UK Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/gem-collector-uk | Feefo

Alle 2,903 beoordelingen worden weergegeven

Betrouwbare klant

5 years ago

Damage item sent

Gem Collector UK

5 years ago

Good afternoon, Thank you for your feedback regarding item GUGC38. We can see that you have already spoken to a member of our team regarding this particular item. We're sorry to hear that this item arrived damaged and we do apologize for any inconvenience this may have caused you. If you are unhappy with the item, we would recommend returning the item back to us for either a refund, replacement or a credit under our six month warranty. If the item is found to be faulty, we would be more than happy to refund any return postage costs. If you require any further assistance, please do not hesitate to contact us on 0800 330 8000 or email us at help@gemporia.com. Thanks, Clare W - Help Team www.gemporia.com

Productbeoordelingen

Datum van aankoop: 12/06/2018

Betrouwbare klant

5 years ago

Always very good

Productbeoordelingen

Datum van aankoop: 12/06/2018

Betrouwbare klant

5 years ago

Very good service

Betrouwbare klant

5 years ago

Good Service as always

Productbeoordelingen

This gemstone was damaged on the base and was cracked partially through the base. It was as if it had been stood upon at some time after the show as I am sure Alex would have seen the problem on the s

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Alles lezen

Betrouwbare klant

5 years ago

Gemstone was damaged and had a large crack inthe base

Gem Collector UK

5 years ago

Good Evening, Thank you for your feedback. It was good to speak with yourself and get a better understanding of your concerns with your recent purchases. It is most regrettable we have been unable to meet your expectations. Hopefully future purchases will be more up to your expectation. Please accept our sincerest apologies for any disappointment caused. Please get in touch with our Help Team if you require any further assistance.

Datum van aankoop: 04/06/2018

Betrouwbare klant

5 years ago

good customer service

Productbeoordelingen

Datum van aankoop: 11/06/2018

Betrouwbare klant

5 years ago

Excellent caring company. Love Gem Collector, learning a lot about gem stones.

Productbeoordelingen

Datum van aankoop: 11/06/2018

Betrouwbare klant

5 years ago

good customer service

Productbeoordelingen

Datum van aankoop: 06/06/2018

Betrouwbare klant

5 years ago

Excellent customer service as usual .

Productbeoordelingen

Datum van aankoop: 05/06/2018

Betrouwbare klant

5 years ago

Knowledgeable and entertaining presenters, on the whole, and excellent service from behind the scenes.

Productbeoordelingen

Datum van aankoop: 04/06/2018

Betrouwbare klant

5 years ago

Good service

Productbeoordelingen

One stone chipped, will be returning. This has happened too many times now

Gem Collector UK

5 years ago

Good Evening, Thank you for your feedback. We apologies the item is not up to expectation. We will look into the matter further ourselves, as to why the item was sent out with a visible defect. I'm glad to hear your going to be taking advantage of our 30 day money back guarantee. Please get in touch with our Help Team if you require any further assistance.

Datum van aankoop: 04/06/2018

Betrouwbare klant

5 years ago

Great customer service team. Entertaining and informative presenters.

Productbeoordelingen

Datum van aankoop: 23/05/2018

Nog geen uitnodiging voor een beoordeling ontvangen?

Over Gem Collector UK

We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.

Alles lezen

01527406170

2D Eagle road, Redditch, Worcestershire, Worcestershire, B98 9HF, United Kingdom

Waarom vertrouwen op Feefo-beoordelingen?

Meer informatie over Feefo

Gem Collector UK Beoordelingen

5.80ct Star Sapphire (H)Damage item sent not even checked before postingMeer beoordelingen van dit product (1)Productwebsite bekijken

20.20ct Coober Pedy Opal (N)Amazing pinfire all over the potch.Meer beoordelingen van dit product (1)Productwebsite bekijken

2.20ct Ethiopian Emerald (O)This gemstone was damaged on the base and was cracked partially through the base. It was as if it had been stood upon at some time after the show as I...Meer beoordelingen van dit product (1)Productwebsite bekijken

3.75ct Pedra Azul Aquamarine (H)really good gem nice colour and very good quallityMeer beoordelingen van dit product (1)Productwebsite bekijken

Serenite Rough (N)very nice piece of rough good quallityMeer beoordelingen van dit product (1)Productwebsite bekijken

4.80ct Mozambique Ruby (F)This is such a beautifully carved piece of Ruby, most unusual.Meer beoordelingen van dit product (1)Productwebsite bekijken

4.45ct Champagne Danburite (IR)really nice gem good colour and qualityMeer beoordelingen van dit product (1)Productwebsite bekijken

4.80ct Minas Gerais Kunzite (H)A beautiful gemstone .Meer beoordelingen van dit product (1)Productwebsite bekijken

0.75ct Peach Sapphire (N)Very pretty stone with good saturation and tone.Meer beoordelingen van dit product (1)Productwebsite bekijken

0.90ct Chrome Diopside (N)One stone chipped, will be returning. This has happened too many times nowMeer beoordelingen van dit product (1)Productwebsite bekijken

0.25ct Tsavorite Garnet (N)Meer beoordelingen van dit product (2)Productwebsite bekijken

.30ct Tsavorite Garnet (N)Good colour but too many inclusions. Will be returningMeer beoordelingen van dit product (1)Productwebsite bekijken

1.80ct Espirito Santo Aquamarine (H)Meer beoordelingen van dit product (1)Productwebsite bekijken

0.35ct Tsavorite Garnet (N)Meer beoordelingen van dit product (2)Productwebsite bekijken

Leather Key Fob with Sapphire ATGW 2ctsOne stone set slightly off but will keep. High volume items need more care and attentionMeer beoordelingen van dit product (1)Productwebsite bekijken

0.35ct Purple Sapphire (N)True purple colour, nothing pink about this stone!Meer beoordelingen van dit product (2)Productwebsite bekijken

1.50ct Ethiopian Opal (N)Nice colour play but preferred the bigger stone in my order, so returned for refund. Gem Collector/Gemporia's no quibble returns policy is excellent....Meer beoordelingen van dit product (1)Productwebsite bekijken

3.05ct Ethiopian Opal (N)Good sized stone with excellent colour play. Very pleased with my purchase. The recent opals have been amazing, covering all price points....Meer beoordelingen van dit product (1)Productwebsite bekijken

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?