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Freedom Insurance Services Ltd Beoordelingen

Beoordeeld
Uitzonderlijk

Providing cover to people with medical conditions since 2002

Service
4.9
/5

5

4

3

2

1

302

46

2

0

0

350

beoordelingen in het afgelopen jaar

Alle 1,614 beoordelingen worden weergegeven
Betrouwbare klant
15 hours ago
Professional and excellent customer service.
Call Agents extremely helpful and arranged cover I needed very well. Explained different options and answered all my questions fully.
Datum van aankoop: 01/05/2024
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Billie
Freedom Insurance Services Ltd
5 hours ago
Good morning,

Thank you so much for this review. It was lovely speaking to you. I've passed on your kind comments to my colleague, Danielle, who you also spoke to.

Have a great trip!

Billie
1 product gekocht
Betrouwbare klant
1 day ago
Excellent service
Website = easy to navigate . Good to have real people n the end of the phone , too. You made it very easy / straightforward to arrange cover .
I used you several years ago - now I remember why!
Datum van aankoop: 30/04/2024
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Billie
Freedom Insurance Services Ltd
1 day ago
Good morning,

Thank you so much for this excellent review. We understand the importance of being able to speak to someone and feel confident that you have the right cover in place, so this is great to hear.

Have a lovely time in Portugal!

Billie
1 product gekocht
Betrouwbare klant
3 days ago
Insurance cover easy and efficiently.
Yes to all questions. I booked via a phone call as I’m not tech proficient.
Lady rang me back within minutes and asked all the questions and confirmed insurance in no time. Easy and efficient.
Datum van aankoop: 05/04/2024
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Billie
Freedom Insurance Services Ltd
2 days ago
Good morning,

Thank you so much for this review. This is great to hear. If there's anything more we can do to earn 5 stars next time, we'd love to hear from you.

Have a great time in Austria!

Billie
1 product gekocht
DE
Derek
Morecambe
5 days ago
Wat Derek zei over Freedom Insurance Services Ltd:
Great company
We was finding it hard to insure the wife due to her medical conditions however contacting freedom no problem great news thank you
Datum van aankoop: 25/04/2024
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Billie
Freedom Insurance Services Ltd
3 days ago
Good morning Derek,

Thank you so much for this review. We're so pleased we were able to provide suitable cover for your medical needs.

Have a lovely time in Spain!

Billie
DE
Derek
3 days ago
I will be using your company from now on and I will be telling other people to come to you to thank you
1 product gekocht
JO
John
5 days ago
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Billie
Freedom Insurance Services Ltd
3 days ago
Good morning John,

Thank you for your review. We really appreciate it.

Have a lovely time in Malta!

Billie
1 product gekocht
Betrouwbare klant
5 days ago
Friendly, calm and easy process.
Both Billie and Gillian were very helpful.
They made the process less stressful.
I found the cover suitable for my trip.
Datum van aankoop: 26/04/2024
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Billie
Freedom Insurance Services Ltd
3 days ago
Good morning,

Thank you for this review, we really appreciate it. It was lovely speaking to you. I've also passed on your kind comments to my colleague, Gillian.

Have a great time in Morocco!

Billie
1 product gekocht
Betrouwbare klant
6 days ago
Call handler was very efficient. Reasonably priced cover for our Greek holiday. Thank you.
Datum van aankoop: 24/04/2024
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Reece
Freedom Insurance Services Ltd
5 days ago
Good evening,

That's lovely to hear, thank you for taking the time to share your feedback and we hope you have a nice trip.

Best wishes,

Reece
1 product gekocht
WE
Wendy
Llanymynech
7 days ago
Wat Wendy zei over Freedom Insurance Services Ltd:
Excellent service.
Friendly operator Gillian. Explained everything.
Also good value with our pre existing conditions
Datum van aankoop: 24/04/2024
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Billie
Freedom Insurance Services Ltd
7 days ago
Good morning Wendy,

Thank you so much for this review. I've passed on your kind comments to my colleague, Gillian.

Have a lovely holiday!

Billie
1 product gekocht
Betrouwbare klant
8 days ago
Well done
Great service at a great price. Let’s hope that continues should I need to make a claim!
Datum van aankoop: 22/04/2024
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Billie
Freedom Insurance Services Ltd
8 days ago
Good morning,

Thank you so much for this review. It was lovely speaking to you.

Have a great time in Cyprus!

Billie
1 product gekocht
Betrouwbare klant
8 days ago
Thank you Freedom
Efficient service. I needed a bit of exploration to access my documents. Could not create account on the Freedom web page but luckily had everything sent through OK to Travel. They were the very e...
Alles lezen
Datum van aankoop: 16/04/2024
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Billie
Freedom Insurance Services Ltd
8 days ago
Good morning,

Thank you so much for your review. We're so pleased we were able to help you access your documents and find suitable cover for your travel needs. I've passed on your kind comments to your call agent.

Have a lovely time in Portugal!

Billie
1 product gekocht
Over Freedom Insurance Services Ltd
Freedom Insurance Services Ltd was formed in 2002 as one of the first companies in the UK to develop a specialist travel insurance policy for people living with pre-existing medical conditions. Our mission is to provide great customer service and we strive to help people get the cover they need so they can enjoy their holiday. Freedom Insurance Services Limited is registered in England number 4399749. Freedom Insurance Services Limited is authorised and regulated by the Financial Conduct Authority, reference number 306536.
Alles lezen
Freedom House, 58 Market Square, St Neots, Cambridgeshire, PE19 2AA, United Kingdom
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Over Freedom Insurance Services Ltd

Freedom Insurance Services Ltd was formed in 2002 as one of the first companies in the UK to develop a specialist travel insurance policy for people living with pre-existing medical conditions. Our mission is to provide great customer service and we strive to help people get the cover they need so they can enjoy their holiday. Freedom Insurance Services Limited is registered in England number 4399749. Freedom Insurance Services Limited is authorised and regulated by the Financial Conduct Authority, reference number 306536.