I think they need to be a little more respectful in the way that they speak to their new customers. They've got their commission for this year but I'd think twice about using them again. A very...
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Daniel
Freedom Health Insurance
5 years ago
We are sorry to hear about the unsatisfactory experience you had. We have informed the broker company that sold you the policy and I assure you this is not a reflection of our own customer service. If you have any questions about your health insurance policy, do not hesitate to contact us.
0
Delen
RI
Richard
Geverifieerd door Feefo
5 years ago
Wat Richard zei over Freedom Health Insurance:
Hassle-Free!
Quick, easy and friendly. A no-fuss approach to insurance.
Daniel
Freedom Health Insurance
5 years ago
Thank you for your review. If you have any questions about your health insurance plan, do not hesitate to contact us.
0
Delen
ST
Stacey
Geverifieerd door Feefo
5 years ago
Wat Stacey zei over Freedom Health Insurance:
Fantastic service
Within an hour I had a diagnosis and (eventually) the medication in my hands. Julia, you went above and beyond very late in the evening to make this happen. Thank you.
Daniel
Freedom Health Insurance
5 years ago
Thank you for your great review about the Freedom claims process. We are glad to hear that you were happy with our service.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
5 years ago
I thought everything you offered was very good an at a great price
Daniel
Freedom Health Insurance
5 years ago
Thank you for your review. If you have any questions, do not hesitate to get in touch.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
5 years ago
Great work
Great service. Staff very helpful. Explain with details about the insurance. So can totally understand everything about. Helpful and professional staff. Thank you.
Daniel
Freedom Health Insurance
5 years ago
Thank you very much for sharing your customer experience with us. We are glad that the whole buying process was easy and straightforward. If you have any questions, do not hesitate to get in touch.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
5 years ago
Full and comprehensive advice
Daniel
Freedom Health Insurance
5 years ago
Thank you for your great review. If you have any questions, do not hesitate to get in touch.
0
Delen
RI
Richard
Geverifieerd door Feefo
5 years ago
Wat Richard zei over Freedom Health Insurance:
Highly recommended after the debacle of AXA
Simple, straightforward process to join and the cover seems to be outstanding. Will update if I ever need to make a claim.
Daniel
Freedom Health Insurance
5 years ago
Thank you for your wonderful review. We are happy that you found our process easy and liked our cover. If you have any questions, do not hesitate to get in touch.
0
Delen
VL
Victoria Louise
Geverifieerd door Feefo
5 years ago
Wat Victoria Louise zei over Freedom Health Insurance:
Good customer service and comprehensive cover
Freedom offered the most competitive and comprehensive quote on the market and were easy to deal with.
Daniel
Freedom Health Insurance
5 years ago
Thank you for your wonderful review. We are glad that you are happy with your new Freedom policy. If you have any questions, do not hesitate to get in touch.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
5 years ago
Easy to setup and good offerings
Very simple to set up and the cover offered is very comprehensive.
Daniel
Freedom Health Insurance
5 years ago
Thank you for your review. We are happy that you found our set up process easy. If you have any questions, do not hesitate to get in touch.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
5 years ago
Customer service and responsiveness needs improvement
Daniel
Freedom Health Insurance
5 years ago
We are sorry that you did not find our customer service satisfactory. Due to most of our staff working from home during the pandemic and the Christmas and New Year period, when we operated with reduced staff levels, minor delays may have occurred in processing some of the applications received during this period. We apologise for any inconvenience caused. If you have any queries regarding your policy, do not hesitate to get in touch.
Established in 2003, Freedom Health Insurance is a successful private medical insurance (PMI) provider bringing its clients innovative UK and international health insurance products at competitive premiums.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Established in 2003, Freedom Health Insurance is a successful private medical insurance (PMI) provider bringing its clients innovative UK and international health insurance products at competitive premiums.