Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

forward2me Beoordelingen

Alle 13,904 beoordelingen worden weergegeven

Sizwe Nkosi

Geverifieerd door Feefo

4 years ago

Wat Sizwe Nkosi zei over forward2me:

Fast service delivered in time

Excellent 👌 you are the best

Karl Alexander

Geverifieerd door Feefo

4 years ago

Wat Karl Alexander zei over forward2me:

Good service when you need it

Easy to set up. Delivery time as expected. Cost of delivery for a small item is relatively high, and the post-Brexit import taxes apply to the value of the item PLUS the delivery costs so only makes...

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Henning

Geverifieerd door Feefo

Denmark

4 years ago

Wat Henning zei over forward2me:

5 stars service ⭐️⭐️⭐️⭐️⭐️

Good and fast service. Fast customer service. Good packing of the goods👍👍👍👍👍

Ahmad Mohammed S A Al-Kawari

Geverifieerd door Feefo

4 years ago

Wat Ahmad Mohammed S A Al-Kawari zei over forward2me:

Any problem is quickly resolved, customer support is great.

Michalis Lachanas

Geverifieerd door Feefo

Athens Greece

4 years ago

Wat Michalis Lachanas zei over forward2me:

Excellent company!!

Excellent company with fast and secure shipping,also with a very friendly customer service!That was the second time that i used their service.Highly recommended!!

Betrouwbare klant

Geverifieerd door Feefo

4 years ago

Great service.

Great service, each time I use it!

Betrouwbare klant

Geverifieerd door Feefo

4 years ago

Peggior servizio, non usatelo!

Il servizio peggiore di ri impacchettamento sul mercato Ti trattengono il pacco senza avvisarti, quando gli scrivi tu il custumer care ti propone le spedizioni più care eludendo il fatto che ce ne...

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Hayley

forward2me

4 years ago

Hi there, Many thanks for your feedback. We are sorry to hear that you feel dissatisfied with our service. I believe the issues and concerns you have highlighted are in relation to the shipment that was containing your pre paid card. All pre paid cards we accept for our customers are immediately placed in review from customers account. You would have then been notified by us via email that the package was on hold due to the contents being a pre paid card For the process of shipping pre paid cards we require a copy of ID to verify that the name stated on pre paid cards matches your account name/ details. This approval process, for pre paid cards has been deployed to ensure additional security and protection for both our customers and our service and to ensure we are permitted to international ship the brand of pre paid card. We are also required to apply an additional processing charge, for shipping pre paid cards, of £10.00 per pre paid card that we receive for shipping. Further details on our processes for shipping pre paid cards can be located in our FAQs under CAN I USE MY FORWARD2ME ADDRESS TO APPLY FOR FINANCIAL PRODUCTS. We would not advise our customers to use their forward2me address for receiving financial products such as pre paid cards, we concentrate on parcel forwarding and we do not feel it is cost effective for customers to ship single items such as pre paid cards internationally because our courier rates for shipping prices are calculated based on packages not letters or mail items. We apologize for any inconvenience this may have caused you. We hope this information that we have provided to you is useful, we hope the issues you have experienced through our service do not deter you from shipping with us again in the future and we hope you will reconsider your current rating of our service. Kind Regards Hayley

Zinnat Khadaroo

Geverifieerd door Feefo

4 years ago

Wat Zinnat Khadaroo zei over forward2me:

Very poor, not trustworthy, very expensive, parcel lost, no refund, will not use again

Hayley

forward2me

4 years ago

Hi Zinnat. Many thanks for your feedback. I am sorry to hear that you feel dissatisfied with our services and I am fully aware of what your issue is in relation to. I would like to reach out to you via email to discuss this matter with you further. I am sure we can come to an amicable resolution for the issues and concerns you have highlighted. Please keep an eye out for our email. I hope this helps you further. Kind Regards Hayley

Betrouwbare klant

Geverifieerd door Feefo

4 years ago

Fast and reliable.

Betrouwbare klant

Geverifieerd door Feefo

4 years ago

Best

Very prompt and professional! A bit pricey, but quality service deserves to be well rewarded! The package was exceptional. I have used FWD 2 me many times.

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