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forward2me Beoordelingen

https://www.forward2me.com

We Deliver from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and more..

Service

beoordelingen in het afgelopen jaar

Alle 13,904 beoordelingen worden weergegeven

Betrouwbare klant

Geverifieerd door Feefo

4 years ago

Seamless & Great Service

Seamless experience with Germany's Warehouse. Prompt shipment after payment. The DHL forwarder engaged will be from Szczecin Poland which onwards forwarding the cargo to Leipzig Germany.

Betrouwbare klant

Geverifieerd door Feefo

4 years ago

Alles bestens gelaufen! Danke!

Betrouwbare klant

Geverifieerd door Feefo

4 years ago

Yes I would recommend them. However your pricing for combine and repack is ridiculous and too high. Previously they would charge £2 for combining everything now it’s charged per pack yet sometimes...

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Betrouwbare klant

Geverifieerd door Feefo

4 years ago

Perfect!

Perfect service and very fast shipping. I'll definitely use them again

Will

Geverifieerd door Feefo

4 years ago

Wat Will zei over forward2me:

One happy chappy!

First time using forward to me and I must say it was a very pleasant experience, my package was booked in and sent out the very same day. Big thank you to Anna in customer services who was extremely...

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Betrouwbare klant

Geverifieerd door Feefo

4 years ago

Great Support and a quick turnaround

I've used forward2me twice now when sending alcohol from the UK to Germany. Great Support and a quick turnaround to get the items dispatched to Germany.

Norihiko Matsui

Geverifieerd door Feefo

4 years ago

Wat Norihiko Matsui zei over forward2me:

Very Good service!

Betrouwbare klant

Geverifieerd door Feefo

4 years ago

Very happy! I will definitely use it again

Betrouwbare klant

Geverifieerd door Feefo

4 years ago

Provided the service as advertised, no hassle.

Hideyuki Sasaki

Geverifieerd door Feefo

4 years ago

Wat Hideyuki Sasaki zei over forward2me:

You should never use their services

I was very disappointed by Forward2me. When they checked the contents of my parcel, they cut my item with a knife. Despite their responsibility for this trouble, they did not respond kindly. They...

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Hayley

forward2me

4 years ago

Hi Hideyuki, Many thanks for your feedback. I am sorry to hear that you feel dissatisfied with our services on this occasion. Our Protect + cover does not relate to access damages or damages caused to packages or the contents of packages prior to shipping from our warehouse. Protect + cover only relates to damages and loss for packages within the courier network. The damages that you presented to us from your images showed access damages to the Styrofoam box only and we evaluated that the access damage to the Styrofoam box had not damaged or effected the quality of the toy car inside or its individual value. I understand that the access damage to the Styrofoam box that contained the toy car was clearly a human error at our side during the booking process, the access damage to your box should have been notified to us earlier by the processor who booked in your package originally so we could have notified you of the damage to the Styrofoam box prior to shipping. We sincerely apologize for this oversight. I have sent you an email to discuss this matter with you in more detail and hopefully we will be able to come to a more acceptable resolution. Please keep an eye out for my email. I hope this helps you further. Kind Regards Hayley

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