Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Fireflyfriends - UK Beoordelingen

TC

Trusted Customer

7 years ago

Wat Trusted Customer zei over Fireflyfriends - UK:

Unfortunate delay

It was quite disappointing that it took a few days to debug an issue with the VAT exemption and when finally this was fixed, the export papers were not conform and the shipment returned back to...

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Richard

Fireflyfriends - UK

7 years ago

Hi Emanuel,

My sincere apologies for the original delays you encountered with the VAT Exemption Form, it is not something we had encountered before and we have subsequently resolved this, none the less we endeavor to ensure every customer's experience is excellent. Customs issues arise from time to time, and we do what we can to ensure they get the correct information as promptly as possible.

Please accept our apologies for any delay you have encountered, we have no doubt that you will love the product now that it has arrived with you :)

Thank you for your feedback.

Regards,

Richard

Datum van aankoop: 12/12/2018

0

TC

Trusted Customer

7 years ago

Wat Trusted Customer zei over Fireflyfriends - UK:

Never received the $100 gift card that was purchased

Richard

Fireflyfriends - UK

7 years ago

Hi Barbara,

Thanks for your feedback. I'm not sure why you did not receive this, however I have resent this to you. If you have any further queries, please contact Firefly at customer.enquiries@fireflyfriends.com

Regards,

Richard

Productbeoordelingen

Datum van aankoop: 19/12/2018

0

TC

Trusted Customer

7 years ago

Wat Trusted Customer zei over Fireflyfriends - UK:

My granddaughter loves her new bathing chair!

Richard

Fireflyfriends - UK

7 years ago

Hi There, Thanks for your kind feedback. Regards, Richard,

Productbeoordelingen

Datum van aankoop: 08/12/2018

0

TC

Trusted Customer

7 years ago

Wat Trusted Customer zei over Fireflyfriends - UK:

Our grandson is 2 and has central core myopathy. We gave this to him with his physical therapists blessing for Christmas. Day after Christmas and he wanted in it first thing this morning!

Richard

Fireflyfriends - UK

7 years ago

Hi There, Thanks for your kind feedback. Regards, Richard,

Productbeoordelingen

Datum van aankoop: 25/11/2018

0

TC

Trusted Customer

7 years ago

Wat Trusted Customer zei over Fireflyfriends - UK:

Awesome!!!!!!

Fast service, simply flawless. I will definitely buy from them again.

Richard

Fireflyfriends - UK

7 years ago

Hi There, Thanks for your kind feedback. Regards, Richard,

Productbeoordelingen

Datum van aankoop: 09/12/2018

0

TC

Trusted Customer

7 years ago

Wat Trusted Customer zei over Fireflyfriends - UK:

Magnífico. Un sueño hecho realidas

Ha sido una experiencia única. El mejor regalo de Navidad ha sido verlo dar sus primeros pasos junto a su padre y venir a darme un beso

Richard

Fireflyfriends - UK

7 years ago

Hi There, Thanks for your kind feedback. Regards, Richard,

Productbeoordelingen

Datum van aankoop: 06/12/2018

0

TC

Trusted Customer

7 years ago

Wat Trusted Customer zei over Fireflyfriends - UK:

Impressed with service

Speedy delivery, well packaged, great product

Richard

Fireflyfriends - UK

7 years ago

Hi There, Thanks for your kind feedback. Regards, Richard,

Productbeoordelingen

Datum van aankoop: 28/11/2018

1

Betrouwbare klant

7 years ago

Great option

It was shipped and came to us very quickly & the discount make it very affordable.

Richard

Fireflyfriends - UK

7 years ago

Hi There, Thanks for your kind feedback. Regards, Richard,

Productbeoordelingen

Datum van aankoop: 24/11/2018

0

Betrouwbare klant

7 years ago

Thank You Firefly!

Firefly is a tremendous vendor of products for children with special needs. The quality and design of the items offered are first rate. The items we have acquired from FIREFLY have enhanced our...

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Richard

Fireflyfriends - UK

7 years ago

Hi There, Thanks for your kind feedback. Regards, Richard,

Productbeoordelingen

Datum van aankoop: 26/11/2018

0

TC

Trusted Customer

7 years ago

Wat Trusted Customer zei over Fireflyfriends - UK:

Very happy with product and excellent service

Richard

Fireflyfriends - UK

7 years ago

Hi There, Thanks for your kind feedback. Regards, Richard,

Productbeoordelingen

Datum van aankoop: 26/11/2018

0

Fireflyfriends - UK Beoordelingen

Firefly Gift CardMeer beoordelingen van dit productProductwebsite bekijkenNever received the gift card I purchased

SplashyMeer beoordelingen van dit productProductwebsite bekijkenThought the cost was a little high.

BackpackMeer beoordelingen van dit productProductwebsite bekijkenCost was a little high...

Outdoor Feet PackMeer beoordelingen van dit productProductwebsite bekijkenChair was well designed we liked it had adjusted striped.

ScoootMeer beoordelingen van dit productProductwebsite bekijkenScoot is going to let him ride around his house using his arms until he grows strong enough to crawl

GoTo SeatMeer beoordelingen van dit productProductwebsite bekijkenGreat item and quality. Two thumbs up.

Upsee KitMeer beoordelingen van dit productProductwebsite bekijkenUna experiencia muy buena para los niños que no pueden andar. Dar sus primeros pasos pegado a ti es algo maravilloso

GoTo SeatMeer beoordelingen van dit productProductwebsite bekijkenVery good product, just as described.

PlaypakMeer beoordelingen van dit productProductwebsite bekijkenVery good product, just as described.

Splashy BigMeer beoordelingen van dit productProductwebsite bekijkenI love this chair! I am so excited that it comes in the big size now. It's easy to use and keep clean. It provides a seating option other than the wheelchair. I am hoping the expanded sizes will...Meer lezen

Outdoor Feet PackMeer beoordelingen van dit productProductwebsite bekijkenLove this chair so much make ALL your products in extended sizes :D

Upsee KitMeer beoordelingen van dit productProductwebsite bekijkenWhat a great product to help make our little boy mobile. Just being able to be upright and dancing with his mama is worth every penny.

Splashy BigMeer beoordelingen van dit productProductwebsite bekijkenMy Son loves his new Splashy Big

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?