Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

OvuSense Beoordelingen

Betrouwbare klant

Geverifieerd door Feefo

3 years ago

Very helpful when I have any questions. Quick response which is something that is so important

Linsay

OvuSense

3 years ago

Thank you so much for leaving such kind feedback! I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Linsay Customer Support Advisor

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Betrouwbare klant

Geverifieerd door Feefo

3 years ago

prompt to reply and informative

Macrine

OvuSense

3 years ago

Thank you so much for leaving such kind feedback! I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.

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Betrouwbare klant

Geverifieerd door Feefo

3 years ago

Great service

Customer service was excellent. The same person dealt with my issue throughout and was kind and efficient. She kept me updated every step of the way and was proactive and friendly.

Kate

OvuSense

3 years ago

Thank you for taking the time to leave such an amazing review! It's great to hear that you had such a positive experience with our friendly Customer Support Team. We know how important it is for our customers to receive consistent and informative updates, when working to resolve an issue. If you require any further assistance, please be sure to reach out again. Best wishes, Kate S Customer Support Advisor

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LM

Lauren Marsh

Geverifieerd door Feefo

3 years ago

Wat Lauren Marsh zei over OvuSense:

Always quick to respond and happy to help

Linsay

OvuSense

3 years ago

Thank you so much for leaving such kind feedback! I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Linsay Customer Support Advisor

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EG

Emma Giles

Geverifieerd door Feefo

3 years ago

Wat Emma Giles zei over OvuSense:

Excellent customer service

Had an issue where my subscription wasn’t showing and they go or sorted in super quick time

Linsay

OvuSense

3 years ago

Thank you so much for leaving such kind feedback! I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Linsay Customer Support Advisor

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CC

Charlotte Campbell

Geverifieerd door Feefo

3 years ago

Wat Charlotte Campbell zei over OvuSense:

Fantastic customer service

Fantastic customer service, I can honestly say no where has ever answered my queries so quickly. They resolved my data issue within a matter of hours. Linsay was so helpful in emails to me explaining...

Meer lezen

Linsay

OvuSense

3 years ago

Thank you so much for leaving such kind feedback! I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Linsay Customer Support Advisor

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Betrouwbare klant

Geverifieerd door Feefo

3 years ago

Great customer service

Prompt reply, very efficient and sorted my problem within a matter of hours whilst keeping me updated

Linsay

OvuSense

3 years ago

Thank you so much for leaving such kind feedback! I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Linsay Customer Support Advisor

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Betrouwbare klant

Geverifieerd door Feefo

3 years ago

I spoke to Linsay about my issue and she was able to resolve it in minutes. Thank you

Linsay

OvuSense

3 years ago

Thank you so much for leaving such kind feedback! I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Linsay Customer Support Advisor

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Betrouwbare klant

Geverifieerd door Feefo

3 years ago

Very quick to respond to my emails and very helpful with helping me solve my problems

Kate

OvuSense

3 years ago

Thanks for taking the time to share your Customer Support experience! I am so pleased that we were able to answer your questions and resolve the issue in a timely manner. Please don't hesitate to reach out again, if you require any additional support. Best wishes, Kate S Customer Support Advisor

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Betrouwbare klant

Geverifieerd door Feefo

3 years ago

always so helpful and prompt with queries

Kate

OvuSense

3 years ago

Thank you for your kind comments! It's always great to hear when a customer has had a positive experience. Rest assured that I will pass on your wonderful feedback to the entire Customer Support Team. We look forward to assisting you again soon. Best wishes, Kate S Customer Support Advisor

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