Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Evo (New) Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/evo | Feefo

Betrouwbare klant

1 month ago

Scam ?

I have subscribed again... I shouldn't have. Last time I missed 8 out of 12 issues. The first hasn't arrived yet, a full two months after having subscribed.
Guess I'll cancel it again. Sounds like a s...

Alles lezen

Datum van aankoop: 05/02/2024

Productbeoordelingen

I haven't received anything ! And the service is poor.

AVL Customer Services

Evo (New)

1 month ago

Hi,

Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Evo subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

1

RA

Richard Albertus

1 month ago

Wat Richard Albertus zei over Evo (New):

I still have not received a copy of the magazine.

I started the subscription January 15 and have not received a copy of the magazine yet.I gave you one star rating but truly I can not rate the magazine as you have never sent it to me.

Datum van aankoop: 15/01/2024

Productbeoordelingen

Started the subscription January 15 and have not received a copy as of March 8th.

AVL Customer Services

Evo (New)

1 month ago

Hi,

Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of [insert magazine title] subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

1

MC

Mark Christensen

4 months ago

Wat Mark Christensen zei over Evo (New):

The first copy of my new subscription never arrived nor it's replacement....

Datum van aankoop: 23/10/2023

Productbeoordelingen

Very poor service, don't recommend

AVL Customer Services

Evo (New)

4 months ago

Hi,

Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Evo subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

1

Betrouwbare klant

5 months ago

Good service

Datum van aankoop: 09/10/2023

Productbeoordelingen

0

MC

Marc Church

6 months ago

Wat Marc Church zei over Evo (New):

Excellent magazine. Been reading EVO for years now and it cannot be beaten for it's writing and articles. Photography is second to none. Recently made the decision to subscribe. Very pleased!

Datum van aankoop: 08/09/2023

Productbeoordelingen

0

RJ

Richard Jones

6 months ago

Wat Richard Jones zei over Evo (New):

Excellent service; a subscription well worth taking out!

Excellent customer service which was fast and easy; perfect!

Datum van aankoop: 23/08/2023

Productbeoordelingen

I received an extremely high quality gift (a 25th Anniversary keyring) and the ongoing supply of the brilliant evo magazine has been delivered at least 6 days before it's available in newsagents. High...

Alles lezen

AVL Customer Services

Evo (New)

6 months ago

Hi, I hope you are well.

Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading Evo.

Kind regards,
Reshma Sameer

1

Betrouwbare klant

6 months ago

Non ho mai ricevuto la copia cartacea

Il giornale è ottimo ma io avevo pagato anche la copia cartacea che non è mai arrivata

Datum van aankoop: 21/08/2023

AVL Customer Services

Evo (New)

6 months ago

Hi,

Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Evo subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,Reshma Sameer

1

Betrouwbare klant

7 months ago

Since over 2 months I have not received a single copy of my magazine. I live in Switzerland, so assume a delay is possible, but this is disappointing.

Datum van aankoop: 27/07/2023

AVL Customer Services

Evo (New)

7 months ago

Hi,

Thank you for your feedback. I am so sorry to hear you are having delivery problems with your Evo subscription. Rest assured, I have escalated this with our Customer Services Team who will send you a replacement copy and help resolve these delivery problems you are currently experiencing.

A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

2

RG

Roy Gardner

7 months ago

Wat Roy Gardner zei over Evo (New):

Rubbish, not able to access anything total waste of time and money

Datum van aankoop: 31/07/2023

Productbeoordelingen

As anove #№##############

AVL Customer Services

Evo (New)

7 months ago

Hi,

Thank you for your feedback. I am sorry to hear you are having issues accessing your digital subscription to Evo. Rest assured, I have escalated this with our customer services team who will help resolve these digital issues you are currently experiencing, and they will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

0

TM

Tony McLoughlin

7 months ago

Wat Tony McLoughlin zei over Evo (New):

Quality print media needs support, and this is top quality.

Quality pictures excellent editorial .

Datum van aankoop: 14/07/2023

Productbeoordelingen

0

Evo (New) Beoordelingen

Default Campaign ActionI haven't received anything ! And the service is poor.Meer beoordelingen van dit product (178)Productwebsite bekijken

Default Campaign ActionStarted the subscription January 15 and have not received a copy as of March 8th.Meer beoordelingen van dit product (178)Productwebsite bekijken

Default Campaign ActionVery poor service, don't recommendMeer beoordelingen van dit product (178)Productwebsite bekijken

Default Campaign ActionQuick service and responseMeer beoordelingen van dit product (178)Productwebsite bekijken

Default Campaign ActionGreat value for money! Very happy!Meer beoordelingen van dit product (178)Productwebsite bekijken

Default Campaign ActionI received an extremely high quality gift (a 25th Anniversary keyring) and the ongoing supply of the brilliant evo magazine has been delivered at leas...Meer beoordelingen van dit product (178)Productwebsite bekijken

Default Campaign ActionAs anove #№##############Meer beoordelingen van dit product (2)Productwebsite bekijken

Default Campaign Action£5 of three issues. Wow !Meer beoordelingen van dit product (178)Productwebsite bekijken

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?