Thank you for taking the time to share your feedback. We're delighted to hear that you found our cover competitively priced and that the documentation was dispatched promptly with a clear summary. We appreciate your comment regarding the policy terms document being 35 pages long, and we understand that this may be overwhelming. Our goal is to provide comprehensive information to fully inform our clients, and we worry that making it too concise could lead to missing vital information. We apologise for any inconvenience this may have caused. We will certainly pass your comments along to our team as we work on improvements. If you have any questions or need assistance in the future, please don't hesitate to reach out. Wishing you the best for your upcoming events.
Kind regards,
Liam, Event insurance services team