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European Waterways Beoordelingen

Beoordeeld
Uitzonderlijk

Luxury Hotel Barge Cruises

Service
4.8
/5
Product
4.9
/5

5

4

3

2

1

198

28

8

3

0

237

beoordelingen in het afgelopen jaar

Alle 1,427 beoordelingen worden weergegeven
MW
Mr Kirk Wilson
Camlachie
19 days ago
Datum van aankoop: 18/05/2025
Wat Mr Kirk Wilson zei over European Waterways:
Rosa Barge Cruise — A Relaxing journey though Gascony, France
Pre cruise customer service was excellent. My requests for information was met promptly and all my questions answered. Follow up contact was timely and provided me with everything I needed. European...

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Maryanne
European Waterways
18 days ago
Dear Mr Wilson, thank you very much for your service feedback! We're thrilled to hear your requests were promptly answered, and that your pre-cruise experience was perfect! We will be sure to pass your feedback on to all involved in your cruise, and we do hope to welcome you back on board with us in the future!
Productbeoordelingen

0
Delen
Betrouwbare klant
20 days ago
Datum van aankoop: 04/05/2025
had everything we needed well in advance of our trip. Details matter and helped our planning.
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Maryanne
European Waterways
18 days ago
Dear Trusted Customer, thank you very much for your five star service review!
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0
Delen
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Mr John H Goddard
Toronto, Canad
25 days ago
Datum van aankoop: 25/05/2025
Wat Mr John H Goddard zei over European Waterways:
Average. Nothing right nor wrong.
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Maryanne
European Waterways
24 days ago
Thank you for your feedback. We’re always striving to exceed expectations and would welcome any suggestions on how we could have made your pre/post- cruise experience more memorable.
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0
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Ms Jocelyn Walker
Mooloolaba
26 days ago
Datum van aankoop: 25/05/2025
Wat Ms Jocelyn Walker zei over European Waterways:
Fantastic
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Maryanne
European Waterways
25 days ago
Thank you very much!
Productbeoordelingen

1
Delen
Betrouwbare klant
26 days ago
Datum van aankoop: 18/05/2025
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Maryanne
European Waterways
25 days ago
Thank you very much!
Productbeoordelingen

0
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Mr Gregg Williams
Friday Harbor, WA USA
26 days ago
Datum van aankoop: 18/05/2025
Wat Mr Gregg Williams zei over European Waterways:
Excellent experience
Excellent. Very thorough. Plenty of info before the cruise.
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Maryanne
European Waterways
25 days ago
Dear Mr Williams, thank you very much for your five star service review!
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0
Delen
Betrouwbare klant
26 days ago
Datum van aankoop: 18/05/2025
Lots of walking, not cruising
Good. We received an email instructing us to buy the city visitor pass if we were staying in a hotel in Venice. No hotel asked for it. Others who were not staying in Venice had purchased the visitor...

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Maryanne
European Waterways
11 days ago
Dear Trusted Customer, thank you for taking the time to provide your feedback. Unfortunately, as it's an Italian government requirement for visitors to obtain a Venice Access Pass, we can only pass on this information to our clients as it is their responsibility to have one on the relevant days as detailed to you by our Customer Service team. Please rest assured that La Bella Vita has been in operation in Venice for the last 15 years, and is owned and operated by a local Italian family and crew, who have worked on the waters in Veneto for over three decades. We're sorry to hear there was any confusion regarding airport transfers—this has been shared with the relevant team for review. Please know that any gratuities offered by our guests are always deeply appreciated by our dedicated and hardworking crew.
Productbeoordelingen

0
Delen
Betrouwbare klant
26 days ago
Datum van aankoop: 25/05/2025
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Maryanne
European Waterways
24 days ago
Thank you very much!
Productbeoordelingen

0
Delen
Betrouwbare klant
26 days ago
Datum van aankoop: 25/05/2025
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Maryanne
European Waterways
24 days ago
Thank you very much!
Productbeoordelingen

0
Delen
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Mr Elliott Smith
Des Moines, Iowa U.S.A.
26 days ago
Datum van aankoop: 25/05/2025
Wat Mr Elliott Smith zei over European Waterways:
Fantastic trip of a lifetime!
Very good. Not too intrusive. Helpful reminders. As for our pre-cruise meet-up hotel in Toulouse, I would suggest choosing another that is closer to active areas of the city. Due to unavailable...

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Maryanne
European Waterways
24 days ago
Dear Mr Smith, thank you very much for your five star review. We're thrilled to hear your thoughts on our pre/post-cruise service and we have taken your feedback on board! Unfortunately, as we only have a 'barge pick-up' agreement with the allocated hotel, we cannot make recommendations on where guests should stay before or after their cruise. However, we're pleased to hear your chosen hotel was to your liking! We hope to welcome you back on board once again.
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0
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Over European Waterways
Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.
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European Waterways Ltd, The Barn, Riding Court, Riding Court Roa, Datchet, Berkshire, SL3 9JT, United Kingdom
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Over European Waterways
Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.