Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

ESE Direct Beoordelingen

Alle 3,610 beoordelingen worden weergegeven

Customer

8 years ago

Wat Customer zei over ESE Direct:

Helpful

Polite, helpful, Good website layout, simple to use. Helpful customer care line, brilliant information repay, Bad: Slow on delivery, still waiting for product.

Productbeoordelingen

Datum van aankoop: 18/01/2018

Customer

Wednesbury

8 years ago

Wat Customer zei over ESE Direct:

Recommended

Great product, great price. Little bit of a wait for delivery (approx 2 weeks) but that was communicated clearly so I can't complain.

Productbeoordelingen

Datum van aankoop: 12/01/2018

Customer

8 years ago

Wat Customer zei over ESE Direct:

Fast delivery, excellent products. Ordered the First Aid Kits, one was specific for Kitchen use, which was just what we needed, all at a reasonable price.

Datum van aankoop: 30/01/2018

Customer

Canterbury, Kent

8 years ago

Wat Customer zei over ESE Direct:

Service good. Delivery rubbish

The treatment by ESE was good. They are let down with their choice of Parcel Force as a carrier. I had to cancel the order as the goods did not arrive. The ESE team were very helpful in trying to...

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Michelle - Customer Care Supervisor

ESE Direct

8 years ago

Good Morning

Thank you for your valued feedback. We are sorry for the issues you have faced with regards to the delivery of your order. We use a variety of couriers, dependant on the products ordered and the location. We are looking into the issues you have had with Parcel Force, to have them resolved moving forward.

We can confirm that your refund has been issued, and is now with your bank, so it will appear in your account within the next working week (dependant on your bank).

Please accept our apologies once again for the inconvenience you have faced, and we hope to welcome you back as a customer again in the future.

Thank you

Datum van aankoop: 29/01/2018

Betrouwbare klant

8 years ago

A personal and helpful service

The Customer Services dept liaised with me very helpfully. Yes, I would recommend ESE Direct.

Productbeoordelingen

Datum van aankoop: 30/01/2018

Customer

8 years ago

Wat Customer zei over ESE Direct:

Quality product King drip tray

Website easy, products good quality and good value. Fast delivery and an ivoice without having to chase. Perfect.

Productbeoordelingen

Datum van aankoop: 28/01/2018

Customer

8 years ago

Wat Customer zei over ESE Direct:

Not very good, we paid 4 weeks ago and just been advised that we will have to wait another three weeks as the order was not processed. :(

Michelle - Customer Care Supervisor

ESE Direct

8 years ago

Good Morning

Thank you for your feedback. We are so sorry that you have experienced this inexcusable error - this is being investigated as we speak, so that we can ensure this does not happen again.

Following your conversation with my colleague yesterday, your order will be delivered early next week, and we will call you again towards the end of this week, with a further update.

Please accept our sincerest apologies for the inconvenience you have faced.

Thank you

Productbeoordelingen

Datum van aankoop: 16/01/2018

Betrouwbare klant

8 years ago

Efficient order and delivery systems. It was a straight forward and hassle free service which I would recommend to other would be purchasers.

Datum van aankoop: 26/01/2018

Customer

8 years ago

Wat Customer zei over ESE Direct:

A1 transaction.

Perfect transaction and delivery. Smooth as it should be.

Productbeoordelingen

Datum van aankoop: 25/01/2018

Customer

chard somerset

8 years ago

Wat Customer zei over ESE Direct:

sent next day were very helpful on the phon

Productbeoordelingen

Datum van aankoop: 24/01/2018

Nog geen uitnodiging voor een beoordeling ontvangen?

Feefo Trusted Service Awards

Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.

Wat zijn Trusted Service Awards

Waarom vertrouwen op Feefo-beoordelingen?

Meer informatie over Feefo

ESE Direct Beoordelingen

BQ Laminate Top General Purpose Workbench 1200w x 600dMeer beoordelingen van dit productProductwebsite bekijkenNot received yet, will update when we have it, built and in use,

INDUSTRIAL 9 TREAD MOBILE STEP D/H PVCMeer beoordelingen van dit productProductwebsite bekijkenGood quality, robust. Just the job.

4 Tread White Metal Folding Steps 980mm to top treadMeer beoordelingen van dit productProductwebsite bekijkenThe steps are strong and steady, but not too heavy to lift. They feel safe to use and fold flat for easy storage.

Drip Tray (King)Meer beoordelingen van dit productProductwebsite bekijkenGood quality drip tray...

Sloping Top Workdesk With Security Cupboard 1100mmH x 920mmW x 450mmD (Drawer / Cupboard Colour: Dark Blue (RAL5017))Meer beoordelingen van dit productProductwebsite bekijkenNot had the order yet !!!!!

Black Steel Kick Steps / Push along steps 430 highMeer beoordelingen van dit productProductwebsite bekijkenAs an electrician this is the perfect height for working at ceiling level and when installing downlights it’s a simple kick and jump onto the next light.

3 Position Sack Truck With 250kg Capacity - 1280mmH x 470mmW x 470mmDMeer beoordelingen van dit productProductwebsite bekijkenvery strong easy to store and use good price as well

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?