Their fees were less than some of the others and they generally kept us informed of what was happening throughout the process. There was some delay when paperwork was sent to the wrong address for...
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Mark Gregory
Equity Release Supermarket
5 years ago
Thanks for your review. Our competitive fixed advice fee is very popular and I’m glad our switch analysis service has been successful in moving your existing lifetime mortgage to a lender with a much lower rate of interest with the added benefit of a cash reserve facility for the future. I share your frustration with the lender’s issue when documents weren’t initially sent to the correct address, but am pleased our excellent case handler team were able to rectify this for you.Kind Regards - Jo McCormick (CeMAP CeRER APFS)
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
5 years ago
Quick and smooth transaction.
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
5 years ago
Great Service
Great service from start to finish. David carefully explained all options, and shepherded the process through to completion.
Mark Gregory
Equity Release Supermarket
5 years ago
Thanks for the kind words. It was a pleasure to meet you both and to be welcomed into your home. I hope that you can look forward to enjoying your retirement with many more holidays ahead!
Best wishes - David Quinn
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Delen
MH
Mr & Mrs Hall
Geverifieerd door Feefo
5 years ago
Wat Mr & Mrs Hall zei over Equity Release Supermarket:
Simple
Simple and straight forward friendly poeple
Mark Gregory
Equity Release Supermarket
5 years ago
Thank you very much for your positive feedback it has been a pleasure being able to assist you with your Lifetime Mortgage.Enjoy your conservatory and best wishes for the future - Simon Bates
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Delen
MT
Mr & Mrs Thurston
Geverifieerd door Feefo
5 years ago
Wat Mr & Mrs Thurston zei over Equity Release Supermarket:
The feed back was very good they couldn’t do enough to explain the equity we applied for thank you..
0
Delen
MP
Mr Patch
Geverifieerd door Feefo
5 years ago
Wat Mr Patch zei over Equity Release Supermarket:
Straightforward and timely, Thanks.
Handled the whole thing very well. Took all the stress out of my complicated situation.
Mark Gregory
Equity Release Supermarket
5 years ago
Thank you for your comments…I’m so pleased you finally made it to completion. It was a pleasure working with you over the last few months and I wish you all the very best for the future.”Kind Regards - Susan Leggott DipPFS Certs CII (MP & ER)
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
5 years ago
Great Service and Experience
Great service and recommendation for a first time experience. ER rep took us through the steps and set expectations re likely costings. Final costs were marginally above the expected but otherwise...
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Mark Gregory
Equity Release Supermarket
5 years ago
Thanks for your review. It was a pleasure to provide the advice for you to help your son and his wife buy their first property. I hope your home improvements all go to plan and wish you all the best.Jo McCormick - Equity Release Supermarket
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Delen
MW
Mr & Mrs Watson
Geverifieerd door Feefo
5 years ago
Wat Mr & Mrs Watson zei over Equity Release Supermarket:
Highly recommend.
Their advisor Sue Eastham was a delight to deal with. She kept me informed at every step and made the process so easy. The surveyor was polite and reassuring and the solicitor was great. I was...
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0
Delen
Betrouwbare klant
Geverifieerd door Feefo
5 years ago
Easily understood. Allowed questions, which were answered immediately. Generally customer focused.
Mark Gregory
Equity Release Supermarket
5 years ago
Thank you for taking the time to leave a 5 star review on the level of service that you received, it is greatly appreciated, It was a pleasure to be able to assist you with your Lifetime Mortgage. We strive to ensure that our customers all receive an excellent level of service, please do not hesitate to contact me if I can be of any assistance to you in the future, Best wishes to you,
Ron Roberts - CeMAP CeRER
0
Delen
MR
Mr & Mrs Rowland
Geverifieerd door Feefo
5 years ago
Wat Mr & Mrs Rowland zei over Equity Release Supermarket:
Stress free experience, would recommend no issues
Highly recommended, the service was first class, very easy to understand and the advisor was very thorough, the process was completed very quickly and we are more than happy with the outcome,...
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Mark Gregory
Equity Release Supermarket
5 years ago
Thank you very much for your 5 star feedback it’s been an absolute pleasure to have been able to assist you with your Lifetime Mortgage application. I wish you both well for the future and if I can be of assistance please do not hesitate to get in touch.
Best Wishes - Simon Bates.
Onze onafhankelijke prijzen erkennen de topmerken op het gebied van klantenservice. De winnaars worden bepaald op basis van de beoordelingen die ze van hun klanten krijgen.
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We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
