Electricpoint.com Beoordelingen

Sorry to hear that Dave, that's very frustrating. You don't have to suffer, if you want a replacement please don't hesitate to get in contact with me its not a problem. Kind Regards, Allan

I do apologise for this I can see the long delay on your order. We were waiting on an imminent delivery from Hager with your distribution boards. This delivery was pegged back several times so we thought we were about to dispatch your goods but they just didn't turn up. We are at fault for not communicating this too you. Should you wish to order from us in the future please get in touch with me personally I will ensure we look after you. I hope we get the chance to make amends Kind Regards, Allan

Hello Andrew, this sounds like an issue with our carriers. Thank you for raising this, we don't often hear the story after the goods have left us, I will be taking it up with them. In the meantime if i can help you with anything else in the future please don't hesitate to get in contact with me personally. I will ensure we look after you, I do apologise for the service you have received. Kind Regards, Allan

Hello David, I have to say this is a real bone of contention with us we don't understand why there should be such drastically different prices for exactly the same fan. We actually have to buy the fans at different rates so we dont make any more money out of it. We are guilty of picking and sending you the wrong fan though my system tells me we have now supplied you a "badgeless" fan have you not received it? Kind Regards, Allan