Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Directline Flights Beoordelingen

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

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beoordelingen in het afgelopen jaar

Alle 17,581 beoordelingen worden weergegeven

Betrouwbare klant

6 years ago

Excellent customer service.

The service was brilliant. After a couple of email conversations, i was rung up & helped by a wonderful lady who sorted out my problem. Brilliant service. Professional & caring staff. Thank you

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MB

Mrs B Burt

HAROLD PARK

6 years ago

Wat Mrs B Burt zei over Directline Flights:

Assistance with changing flight dates

Your Customer service advisor Michelle was extremely helpful and patient as I had difficulty verifying the change of dates of flights She contacted me back to confirm the correct change of flight...

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Betrouwbare klant

6 years ago

Quick efficient and very helpful staff.

Very good very well informed agent was very helpful and changed my booking very efficiently after I had so much trouble trying to complete it myself on the easyjet website which was very difficult.

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Betrouwbare klant

6 years ago

Best, calm service, self initiated by Direct Flights in extraordinary times

Dear Michelle, Thank you once again, truly, for your time & very successful service. Thank you for the extra mile you took to look after me and my case, time wise and calling me straight away this...

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Betrouwbare klant

6 years ago

Michelle was so helpful and in an emergency my flights were changed with little fuss. Very pleased

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MK

Mrs Kovac

6 years ago

Wat Mrs Kovac zei over Directline Flights:

OMG i spoke to Charlie from your support team and he was amazing,best service online ever.He was very clear i understood everything and he manage to change my flight in less then 3 minutes.Thank you

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MJ

Miss Joy

Amsterdam

6 years ago

Wat Miss Joy zei over Directline Flights:

my four day break & flights were brilliant “flights on time both ways

Return flights on time air hostess were kind & considerate would definitely fly with you again

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MP

Mrs Parker

6 years ago

Wat Mrs Parker zei over Directline Flights:

It was terrific and very helpful Thank you very much.

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MF

Mr Fleming

6 years ago

Wat Mr Fleming zei over Directline Flights:

Highly recommended

Excellent customer service. Helpful and very efficient.

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Betrouwbare klant

6 years ago

Very calm and helpful response to COVID related booking change.

See below.

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