Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Directline Flights Beoordelingen

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

beoordelingen in het afgelopen jaar

Alle 17,581 beoordelingen worden weergegeven

Betrouwbare klant

5 years ago

Phone was answered in good time & my problem sorted quickly

Mr Brown

5 years ago

Wat Mr Brown zei over Directline Flights:

Excellent customer service. Very informative all staff I have had e.mail me

They are very patient and understanding for I panic and get things misunderstood but they are very patient and kind lovely people.

Sara Bradley

Directline Flights

5 years ago

Dear Mr B Thank you for your feedback, I will make sure that this is passed to the team at our meeting tomorrow. It makes us all very happy when we receive lovely comments from our customers. Best regards Sara Customer Service Team.

Deborah Mills

Manchester

5 years ago

Wat Deborah Mills zei over Directline Flights:

Katrine was so knowledgeable and helpful

No que to get through and spoke to katrine who helped to sort out the problem l had she even offered support at a later if needed l will definetly recommend and use directline in the future she is a...

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Sara Bradley

Directline Flights

5 years ago

Dear Ms M Thank you so much for your lovely comments, I will make sure that these are passed to Katrine, she will be thrilled. Best regards Sara Customer Service Team.

Mr Cox

Hastings East Sussex

5 years ago

Wat Mr Cox zei over Directline Flights:

She was very good and helpful to us and when we had to change our flight ..

They were very helpful and we would get them to do it again

Mrs Margaret Williams

5 years ago

Wat Mrs Margaret Williams zei over Directline Flights:

Very good telephone service

Mr Hagans

5 years ago

Wat Mr Hagans zei over Directline Flights:

Customer Care the American Way

rang us straight away when there was a problem. woman was extremely pleasant, clear and did her job and reassured us. top experience

Michae Mcmackin

5 years ago

Wat Michae Mcmackin zei over Directline Flights:

great customer service

they lost my refund i was informed when I made contact with them . They then paid me the refund into my account within 5 minutes . great service.

Mary Power

London

5 years ago

Wat Mary Power zei over Directline Flights:

Excellent service. Friendly and helpful adviser. Also very quick to respond to my request and it was good to speak to a person.

Mr Jackson

5 years ago

Wat Mr Jackson zei over Directline Flights:

Angie was great!

Angie was great. Very patient whilst I jiggled dinner and finding my wallet..! Very prompt and professional.

Betrouwbare klant

5 years ago

Directline Flights booked my flights efficiently and curteously.

I had tried to book my return flights online with easyJet with great difficulty and out success. So I turned to Directline Flights who completed my booking efficiently and with great curtesy and...

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