Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Directline Flights Beoordelingen

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

beoordelingen in het afgelopen jaar

Alle 17,581 beoordelingen worden weergegeven

Mr Brown

4 years ago

Wat Mr Brown zei over Directline Flights:

IT WAS FINE ESPECIALLY AS I BOOKED ON THE PAGE MARKED RYANAIR AND THEN RECEIVED NOTIFICATION THAT I HAD BOOKED THRU THIRD PARTY AND I VERY BADLY WANTED TO BOOK AIRPORT ASSIST AS WE ARE 88 AND 96. ...

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Sara Bradley

Directline Flights

4 years ago

Dear Mr & Mrs B, Thanks for your feedback. If you need any help arranging your assistance or checking in and obtaining your boarding passes please let me know and we will do this for you. Best regards Sara Directline Flights.Customer Service Team.

Mrs Shipley

4 years ago

Wat Mrs Shipley zei over Directline Flights:

Efficient and easy to follow,would recommend to my friends and family Thank you

Betrouwbare klant

4 years ago

Excellent service

I am partially sighted and both Richard and Lucy were extremely helpful and a delight to speak to.

Sara Bradley

Directline Flights

4 years ago

Dear Ms B, Thanks for your lovely feedback. I will make sure that this is passed on to Lucy and Richard. Best regards. Sara Directline Flights Customer Service Team.

Mrs Taylor

4 years ago

Wat Mrs Taylor zei over Directline Flights:

Easy to book

Booked online, quick and easy

Betrouwbare klant

4 years ago

Easy to deal with

They were very easy to book with on the web. I liked the fact that they sent a lovely E-Mail to thank me for the booking

Mr Steele

Stoke on trent

4 years ago

Wat Mr Steele zei over Directline Flights:

First time I've used them, had a minor problem and they rang me straight away and helped me

Mr Mccann

4 years ago

Wat Mr Mccann zei over Directline Flights:

Simple uncomplicated process

Mrs Eileen Woolverton

4 years ago

Wat Mrs Eileen Woolverton zei over Directline Flights:

good customer service

Had to contact direct line because of not receiving information - received appropriate information and response very quickly - thank you Gemma

Betrouwbare klant

4 years ago

Functional and effective.

Functional and simple. All you need really.

Mrs Woolverton

4 years ago

Wat Mrs Woolverton zei over Directline Flights:

no paperwork received a week after booking - worrying

The booking was quite straightforward. However I have only received, a week after booking, a thank you for booking e mail not confirmation of flight details for me to check. I'm sure it is an...

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Sara Bradley

Directline Flights

4 years ago

Dear Mrs Woolverton, Thanks for your feedback. I can confirm that your booking confirmation was sent to you within 20 seconds of your flight booking being made. I note that you have a Yahoo email address. I would encourage you to check your Spam/Junk folders as it is highly likely that your personal security settings directed the email there. I also note that we received no call or email from you about your missing email. Had you contacted us one of the team would have been more than happy to resend this to you. I have just re-sent this to you now, please check your Spam/Junk folder as you will probably find it there. if not, please call me on 020 8239 5045 and we can make alternative arrangements. Best regards. Sara Directline Flights Customer Service Team.

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