Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Directline Flights Beoordelingen

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

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beoordelingen in het afgelopen jaar

Alle 17,581 beoordelingen worden weergegeven

MD

Mrs Britta Dwyer

Cambridge

4 years ago

Wat Mrs Britta Dwyer zei over Directline Flights:

excellent

too good to be true (i hope i shan't regret saying this) helpful, kind and above all a human voice .... thank you thank you

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Betrouwbare klant

4 years ago

Ask for Tracey….

Tracey at Direct Flights could not have been more pleasant to speak with or helpful in resolving my issue with the online booking

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MH

Miss Hallett

4 years ago

Wat Miss Hallett zei over Directline Flights:

Clear, easy to use website, very user friendly

Good, clear website, easy to use, and good to know I could speak to a real person via the phone number which was clearly displayed, if I needed to.

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MW

Ms L Whatcott

4 years ago

Wat Ms L Whatcott zei over Directline Flights:

I had trouble booking my flight as there was an IT error and they phoned me back very quickly so I could complete my booking. Very lovely young lady.

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Ms Silver

4 years ago

Wat Ms Silver zei over Directline Flights:

I didnt have any problem at all and felt that the site was easy to navigate

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Betrouwbare klant

4 years ago

Rich was very professional and helpful

Dealt with my inquiry promptly

Sara Bradley

Directline Flights

4 years ago

Dear Mrs K, Thank you for your lovely comments about Rich, I will make sure he sees this. Best regards, Sara. Customer Service Team.

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Mr Taylor

Sunderland

4 years ago

Wat Mr Taylor zei over Directline Flights:

Easy booking

Everything was straightforward and easy to follow.No problems at all.A great experience.

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MK

Mr Kennard

Harlow

4 years ago

Wat Mr Kennard zei over Directline Flights:

Straight forward

We booked our flights on line and it was simple, quick and straight forward.

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MB

Mr Beckett

4 years ago

Wat Mr Beckett zei over Directline Flights:

Consideration & patience given by Sophie to my age & inexperience with modern technology Have used Directline in the past, & will do so again.

Sara Bradley

Directline Flights

4 years ago

Dear Mr Beckett, Thanks for your feedback. I have sent Sophie a copy of your feedback, she will be thrilled. Best regards Sara Directline Flights Customer Service Team.

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Betrouwbare klant

4 years ago

Excellent service over the phone.

Reassured me once website crashed with payment and flight details. I was worried that payement went through twice but was reassured that this was not the case. All booking was done over the phone...

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