Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Directline Flights Beoordelingen

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

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beoordelingen in het afgelopen jaar

Alle 17,581 beoordelingen worden weergegeven

Betrouwbare klant

3 years ago

Excellent but your website won't let me give five stars

Yes fix your website as you have five stars and it won't let me put them. OK now it did

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Betrouwbare klant

3 years ago

Online service went well but was not given the option to choose my seat and therefore my baggage allowance. Had to pay additionally on the EasyJet website to book my seats.

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Betrouwbare klant

3 years ago

I will most definitely go to direct flight first when I do my next holiday

I found it easy to do the website was easy to operate …… which makes a huge difference

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MC

Mr Cwynarski

WHITSTABLE

3 years ago

Wat Mr Cwynarski zei over Directline Flights:

definetly will recommend and use again!

very helpful kind and courteous when I ran into difficulties and saved my holiday bookings--------I am 83!

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Betrouwbare klant

3 years ago

Absolutely effortless.I would recommend them anytime

Absolutely effortless…I sailed through booking with them No hassle.

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MW

Mr Winzer

3 years ago

Wat Mr Winzer zei over Directline Flights:

Sorted by phone

Initial web site probs but sorted out after hours very quickly

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MD

Mrs Davison

3 years ago

Wat Mrs Davison zei over Directline Flights:

Making the card payment difficult and took three attempts and using a different card.

Sara Bradley

Directline Flights

3 years ago

Dear Mrs Davison, Many thanks for your feedback. The banks and card issuers have introduced some more stringent security measures and this could be the reason that your cards failed. I would urge you to get in touch with them to find out why this was. Best regards Sara Customer Service Team.

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ML

Mr Long

3 years ago

Wat Mr Long zei over Directline Flights:

The two Customer Service ladies I dealt with, Sarah and Josie, were superb. They were ultra polite and made light work of my problems.

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ME

Ms Egerton

3 years ago

Wat Ms Egerton zei over Directline Flights:

Fast and helpful

Was expecting problems when an issue with payment or flight flashed up onscreen, and I was directed to a phone number. I sighed, expecting the afternoon to be written off. However, Tracey answered...

Meer lezen

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MC

Mr Carrington

3 years ago

Wat Mr Carrington zei over Directline Flights:

ALL GOOD

DID OK I SUPPOSE

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