Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Directline Flights Beoordelingen

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

beoordelingen in het afgelopen jaar

Alle 17,581 beoordelingen worden weergegeven

Betrouwbare klant

11 years ago

The booking experience was straight forward and efficient.

Betrouwbare klant

11 years ago

It was a two part experience.The actual on line booking was not good because the…

It was a two part experience.The actual on line booking was not good because the web site went down on two occasions when I had put mydebit card number.It was frustrating because I wasnot. and able...

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Directline Flights

11 years ago

I appreciate you taking the time to leave your feedback. It looks like the airline rejected your booking because their system wouldn't accept the full stop/period entered in your first name. I'm glad that we were able to put things right for you when my colleague Matthew spoke to you the following day. I hope we can help again in the future. Tony, Customer Services

Betrouwbare klant

11 years ago

easy to follow instructions

Betrouwbare klant

11 years ago

it was easy to do the booking..... but I must say the Prices for hold…

it was easy to do the booking..... but I must say the Prices for hold luggage is a little over the top

Betrouwbare klant

11 years ago

No problems. Would use direct line again.

Betrouwbare klant

11 years ago

only down side was paying extra 140 0pound at stansted airport because i didnt print…

only down side was paying extra 140 0pound at stansted airport because i didnt print ticket prior getting to airport.

Betrouwbare klant

11 years ago

Our experience with Easyjet and Flybe was just great. The flights were on time, our…

Our experience with Easyjet and Flybe was just great. The flights were on time, our reservations were there so no complaints. Will use directlineflights again.

Betrouwbare klant

11 years ago

Very good on just the booking .The rest of the booking ,Passport details,Luggage details, etc.…

Very good on just the booking .The rest of the booking ,Passport details,Luggage details, etc. were very poor.I live in cyprus and had to phone Direct Line to find out if my flight was booked as...

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Directline Flights

11 years ago

Thanks very much for your feedback. I agree, Monarch's systems are very antiquated and difficult to navigate. We're more than happy to call you to help, wherever you are, so please feel free in the future to drop us an email requesting a call. Tony, Customer Services

Betrouwbare klant

11 years ago

Very efficient

Betrouwbare klant

11 years ago

Excellent

Betrouwbare klant

11 years ago

It was fine!

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