Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Directline Flights Beoordelingen

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

beoordelingen in het afgelopen jaar

Alle 17,581 beoordelingen worden weergegeven

Betrouwbare klant

11 years ago

Efficient, neither surprized or disappointed

Betrouwbare klant

11 years ago

It was the best booking exeperience I had for a long time and I am…

It was the best booking exeperience I had for a long time and I am a frequent flyer. I would like to exress my deep appericiation and thanks. Keep it that way.

Directline Flights

11 years ago

It was Sara who assisted you with your amendment. I'm sure she will be happy to read your very positive comments. We look forward to being able to assist you in the future. Tony, Customer Services

Betrouwbare klant

11 years ago

I was assisted by the second call to finalise every detail of checking in.

Betrouwbare klant

11 years ago

Can't complain at all , had really good service . Sheila (sunderland )

Betrouwbare klant

11 years ago

very easy to use and when was unsure of something phone call sorted asap

Betrouwbare klant

11 years ago

very good service

Directline Flights

11 years ago

Thanks for your encouraging feedback. I hope we can help again in the future. Matthew, Customer Services

Betrouwbare klant

11 years ago

The first lady who booked the tickets and the gentlemen who sent our board passes…

The first lady who booked the tickets and the gentlemen who sent our board passes were so pleasant and helpful would book with you again.

Directline Flights

11 years ago

It was Dee who made your booking and Matthew who assisted with your boarding passes. I'm sure they'll be happy to read your positive comments. Tony, Customer Services

Betrouwbare klant

11 years ago

requested bags for each passenger....charge of 75 pounds on itinery...i thought was for baggage...got to…

requested bags for each passenger....charge of 75 pounds on itinery...i thought was for baggage...got to airport and was charged 120 pounds by easyjet for 2 cases i thought id paid for...

Directline Flights

11 years ago

Thank you so much for replying to my email and giving us a chance to discuss and explain. I understand how the confusion arose and have sent your feedback to easyJet. A Bradley, Managing Director

Betrouwbare klant

11 years ago

cannot print out flight details. tried a few times.

Directline Flights

11 years ago

Thanks for letting us know. I've since checked you in and sent you your boarding passes. if there's anything else we can help with, please don't hesitate to let me know. Sara, Customer Services

Betrouwbare klant

11 years ago

had a problem, e-mailed DLF. 10mins later sorted. telephone conversation with a lady very upbeat put me at my ease. thank you very much.

Betrouwbare klant

11 years ago

AS A FIRST TIME USER I FOUND THE SYSTEM GOOD/ EXCELLET, QIUTE STRAIGHT FORWARD.

Nog geen uitnodiging voor een beoordeling ontvangen?

Waarom vertrouwen op Feefo-beoordelingen?

Meer informatie over Feefo