Destination 2 is niet langer een actieve Feefo-klant
Alle 3,750 beoordelingen worden weergegeven
MB
Mrs Helen Baxter
4 years ago
Wat Mrs Helen Baxter zei over Destination 2:
Kerry was a fantastic agent
Fantastic service kerry was brilliant fun and bubbly to chat with sorted our holiday out no problem
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Delen
Betrouwbare klant
4 years ago
Excellent value hotel deal and efficient service.
They had a first class deal on a hotel in Tobago, much better than the one we had already booked from another agency, so we switched. The site is very clear and easy to navigate, and confirmation...
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Delen
Betrouwbare klant
4 years ago
Fantastic company. Easy to book through!
Fantastic company. Easy to book online. I made a mistake with my flights and I rang the company who were so helpful in changing them to the best deal! Would def recommend!
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Delen
Betrouwbare klant
4 years ago
Great Company to deal with!
Great Customer Service and valuable advice
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Delen
MC
MRS PAULENE COULSON
4 years ago
Wat MRS PAULENE COULSON zei over Destination 2:
The very best choice and prices for your Caribbean Holiday.
Amazing professional service, showing patience and allowing the customer time to review all options and quotes with no pressure to proceed. Destination2 produced the best price available for my...
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Delen
MM
Mr Malcolm Maylia
4 years ago
Wat Mr Malcolm Maylia zei over Destination 2:
John Johnson helped with changes we had to make and did a really good job.
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Delen
ME
Mrs Pauline Empson
4 years ago
Wat Mrs Pauline Empson zei over Destination 2:
I am pleased with the service I received, however because they held a deposit from a previous holiday it was quite difficult to book. I ended up booking on line and although the credit reference was...
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Delen
Betrouwbare klant
4 years ago
Very helpful on the phone and provided good customer service!
Customer service
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MM
Mr Sitar Miah
4 years ago
Wat Mr Sitar Miah zei over Destination 2:
Booked hotel in Dubia. Service was great and helpful. Thank you l.
It was great
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Delen
MP
Ms Lindsay Price
4 years ago
Wat Ms Lindsay Price zei over Destination 2:
Helpful when taking my money but unhelpful post sale
The sales process was straight forward and helpful. Unfortunately the after sales hasn’t been in this instance. Due to my error I booked 1 too many nights at the hotel. When I spoke to Destinology...
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Customer support
Destination 2
4 years ago
Hello Ms Price, we are sorry that initially the supplier for your hotel would not refund under these circumstances. They are not obliged to. However, we can see that our customer service team have pursued this and now achieved better outcome. They will be in touch via normal channels to advise you. We do hope that this is more satisfactory for you and demonstrates our committment to provide excellent after sales service.
MP
Ms Lindsay Price
4 years ago
I have now been informed that a refund will be organised. I am grateful this has been pursued and this has impressed me following an initial disappointment, thank you to the team. We travel frequently and I would use Destinology again following this outcome.
Customer support
Destination 2
4 years ago
Hello Ms Price, we are pleased this is resolved to your satisfaction. Could you kindly update your review since you mention a different company, we are Destination2. Many thanks
MP
Ms Lindsay Price
4 years ago
Of course I will update.
The company I am referring to in my above comments is Destination2.
MP
Ms Lindsay Price
4 years ago
I can now confirm that Destinology 2 have refunded as promised above. Thank you
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