By acknowledging customers or potential customers from the instant. It appears your staff are slow with approaching potential clients and ignoring others. Or rather indifferent
Hannah Nielen-Groen
Cousins Furniture
8 years ago
Thank you for taking the time to leave us feedback, we do appreciate it.
We are sorry that you were unhappy with the service you received from the staff in our stores. We try to allow our customers to browse at their leisure but our staff are always on hand to offer assistance whenever it is needed.
Once again, thank you for taking the time to leave us feedback.
Productbeoordelingen
Datum van aankoop: 09/08/2017
0
Delen
TC
Trusted Customer
Geverifieerd door Feefo
manchester
8 years ago
Wat Trusted Customer zei over Cousins Furniture:
They could have been more honest about upcoming reductions in price that would have saved us £800.00. We have been left feeling cheated and that overshadows any of the service we received.
Productbeoordelingen
Datum van aankoop: 30/06/2017
0
Delen
TC
Trusted Customer
Geverifieerd door Feefo
8 years ago
Wat Trusted Customer zei over Cousins Furniture:
From store to delivery the service was very good
Productbeoordelingen
Datum van aankoop: 01/08/2017
0
Delen
TC
Trusted Customer
Geverifieerd door Feefo
walsall
8 years ago
Wat Trusted Customer zei over Cousins Furniture:
nice salesman very helpful and delivery men very pleasant and helpful
Superb! The customer service received was fantastic. I was able to discuss my order at any time. Delivery times were also always on time. The furniture was of a great quality and I would not...
Great experience in store at Birmingham.
We were told to call 7 days prior our delivery to make the balance payment however once we paid the remaining balance it took us 8 weeks to be given a...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
