Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Chums Beoordelingen | Klantenservicebeoordelingen voor {{merchantUrl}} | Feefo

Betrouwbare klant

12 years ago

Good service but computers were down when ordering.

Chums

12 years ago

Thank you for your feedback. I apologise for the problems you encountered whilst placing your order.

Productbeoordelingen

Datum van aankoop: 06/08/2013

0

Betrouwbare klant

12 years ago

It is the best way to by your cloths. The staff try to deliver the…

It is the best way to by your cloths. The staff try to deliver the goods in the best condition.

Chums

12 years ago

Brilliant, delighted to hear you are happy with both the service and quality from us.

Productbeoordelingen

Datum van aankoop: 10/08/2013

0

Betrouwbare klant

12 years ago

Good product

Chums

12 years ago

Thank you for taking the time to leave this feedback. Many Thanks

Productbeoordelingen

Datum van aankoop: 11/08/2013

0

Betrouwbare klant

12 years ago

The service is excellent

Chums

12 years ago

Great to hear you are happy with our service. However apologies that the slippers are not a great fit. We do enclose free returns labels to send our products back if unsuitable. Many Thanks

Productbeoordelingen

Datum van aankoop: 15/08/2013

0

Betrouwbare klant

12 years ago

Prompt service and always reliable in delivery.

Chums

12 years ago

Super to hear you are happy with our service and goods. Thanks

Productbeoordelingen

Datum van aankoop: 08/08/2013

0

Betrouwbare klant

12 years ago

Orders are processed quickly.

Chums

12 years ago

Thank you for your feedback. I am sorry to hear the stock has varied in both colours and size. I will look into this further, it maybe that although it is the same item it comes from different suppliers. You can discuss this with our enquiry team when you next order the item and they will ensure you get the correct product. Many Thanks.

Productbeoordelingen

Datum van aankoop: 14/08/2013

0

Betrouwbare klant

12 years ago

Ordered 3 items and 2 were wrong. Still await replacement item.

Chums

12 years ago

Thank you for your feedback. I am so sorry for the mix up in our warehouse they are usually very accurate. We do try to ensure that mistakes are kept to a minimum but sadly human error does intervene. I do hope this is a rare occasion. I can confirm your replacement order has however left us yesterday. Many Thanks

Productbeoordelingen

Datum van aankoop: 15/08/2013

0

Betrouwbare klant

12 years ago

normally I hace received good service in the past but am a little disappointed now…

normally I hace received good service in the past but am a little disappointed now as I cannot get the trousers which I would like I will probably purchase other items in future as I have said I have...

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Chums

12 years ago

Thank you for your feed back. I must say this is most unusual for MT129 as they are one of our top sellers. I will speak with our Buyers to check the stock in our warehouse. Hopefully future orders will be suitable. I am sorry if we failed on this occasion.

Productbeoordelingen

Datum van aankoop: 08/08/2013

0

Betrouwbare klant

12 years ago

I contacted your company on 1/9/2013 and was promised a callback within 48 hours but i…

I contacted your company on 1/9/2013 and was promised a callback within 48 hours but i am still waiting!

Betrouwbare klant

12 years ago

Not a lot

Chums

12 years ago

I can only apologise if you have not received a call-back. Please let me know of a convenient time to call you to resolve any issues.

Chums

12 years ago

Our email address is enquiries@chums.co.uk - let us know the best time to call.

Productbeoordelingen

Datum van aankoop: 05/08/2013

0

Betrouwbare klant

12 years ago

Good service with good returns policy

Chums

12 years ago

Thank you for your feedback, we do take all comments on board.

Productbeoordelingen

Datum van aankoop: 14/08/2013

0

Chums Beoordelingen

COMPACT ROTISSERIE OVENMeer beoordelingen van dit product (1)Productwebsite bekijkenDoes everything required so far very good

SCOOTER ACCESSORY BACKPACKMeer beoordelingen van dit product (1)Productwebsite bekijkenThe best thing that I have got came from CHUMS.

TROUSERS WITH GROWING ROOMMeer beoordelingen van dit product (2,087)Productwebsite bekijkenTrousers were well made and postage was reasonable

MENS COMFORT SHOESMeer beoordelingen van dit product (17)Productwebsite bekijkenThe sizes are not always what you expect and a pity there are no half sizes (9.5"). I ordered a pair of quick fit slippers, this time size 10 but they are too large by far and wallow in my wardrobe....Meer lezen

ALDON CLASSIC JACKETMeer beoordelingen van dit product (48)Productwebsite bekijkenGod quality goods at reasonable prices.

FARAH FROGMOUTH POCKET TROUSERMeer beoordelingen van dit product (1,268)Productwebsite bekijkenAs expected. Had them previously

LEATHER BELTMeer beoordelingen van dit product (268)Productwebsite bekijken

CLASSIC EASY CARE TROUSERMeer beoordelingen van dit product (1,753)Productwebsite bekijkentrousers supposed to be standard rise as per( cat no MT 129) but all those that I have requested have been high rise I have explained this on the returns form when I have returned the goods

LEATHER BELTMeer beoordelingen van dit product (53)Productwebsite bekijkenbelt good and comfortable round waist

ELASTICATED WAIST TROUSERMeer beoordelingen van dit product (2,643)Productwebsite bekijken

PEGASUS TAILORED COLLAR TOPMeer beoordelingen van dit product (16)Productwebsite bekijkenI like the shirt, although I think they are made too long in the body

EMBROIDERED LEISURE SHIRTMeer beoordelingen van dit product (120)Productwebsite bekijkenI like the shirt, although I think they are made too long in the body

PLAIN TAILORED COLLAR TOPMeer beoordelingen van dit product (1)Productwebsite bekijkenI like the shirt, although I think they are made too long in the body

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?