Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Chums Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/chums | Feefo

Betrouwbare klant

12 years ago

Goods arrived fairly quickly , no problems

Chums

12 years ago

Many Thanks

Productbeoordelingen

Datum van aankoop: 14/08/2013

0

Betrouwbare klant

12 years ago

very pleased with the service

Chums

12 years ago

Great to hear you are so pleased with your order and the service. Your feedback is greatly appreciated.

Productbeoordelingen

Datum van aankoop: 11/08/2013

0

Betrouwbare klant

12 years ago

WE ARE PLEASED WITH QUALITY AND SERVICE

Chums

12 years ago

This is great feedback. It’s great to hear all of our hard work is paying off and really pleased you are so happy with your purchase. Thank you for your comments.

Productbeoordelingen

Datum van aankoop: 14/08/2013

0

Betrouwbare klant

12 years ago

Delivered in good tome

Chums

12 years ago

Good to hear delivery was promt. THank you for your feedback

Productbeoordelingen

Datum van aankoop: 14/08/2013

0

Betrouwbare klant

12 years ago

Returned trousers but have heard nothing and have receive no refund

Chums

12 years ago

Thank you so much for your feed back, with reference to our call minutes ago I am happy to hear you have received your refund we processed for you. I’m sorry to hear that the style we sent is not suitable for you. We do hope you will continue to order with us again as we do value your custom.

Productbeoordelingen

Datum van aankoop: 09/08/2013

0

Betrouwbare klant

12 years ago

I've always had good service from Chums.

Chums

12 years ago

Great - Many Thanks

Productbeoordelingen

Datum van aankoop: 07/08/2013

0

Betrouwbare klant

12 years ago

It was all of a bit of a hassle to get things right. It was…

It was all of a bit of a hassle to get things right. It was odd that an item that I had made a mistake on and informed Chums that I wanted to change the order on within ten minutes, could not be...

Meer lezen

Chums

12 years ago

I am sorry to hear this. However as our orders are processed quickly we cannot make amendments if your order has gone for dispatch in our warehouse. Apologies on behalf of the Royal Mail for any inconvenience caused.

Datum van aankoop: 08/08/2013

0

Betrouwbare klant

12 years ago

Quick service.

Chums

12 years ago

Thank you for your feedback, we are sorry to hear that the item wasn't suitable for you on this occassion, would you be so kind as to confirm the date of return so that we can track the item for you.

Productbeoordelingen

Datum van aankoop: 11/08/2013

0

Betrouwbare klant

12 years ago

all orders have been correct and delivered reasonably quickly

Chums

12 years ago

Much Appreciated. Thanks

Productbeoordelingen

Datum van aankoop: 14/08/2013

0

Betrouwbare klant

12 years ago

STD DELIVERY TIME LENGTHY

Chums

12 years ago

Please accept our apologies if your parcel took longer to arrive. This is most unusual as we are usually very quick. Sorry if we failed on this occasion with both delivery and sending wrong items. You can return any unwanted items back to us by using your free returns label.

Productbeoordelingen

Datum van aankoop: 12/08/2013

0

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Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?