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Certainly Wood Beoordelingen

Beoordeeld
Uitzonderlijk
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

695

49

10

6

7

767

beoordelingen in het afgelopen jaar

Alle 11,882 beoordelingen worden weergegeven
JB
John Arthur William Bateman
Worcs
1 day ago
Datum van aankoop: 30/05/2025
Wat John Arthur William Bateman zei over Certainly Wood:
Good products but abandoned customer care
Nowhere near what it used to be. Seems like you have abandoned your local customers As previously mentioned your new delivery system is awful.
Productbeoordelingen

0
Delen
Betrouwbare klant
3 days ago
Datum van aankoop: 30/05/2025
Had to alter delivery day. Staff very helpful. Delivered on time and really helpful driver.
Productbeoordelingen

0
Delen
Betrouwbare klant
4 days ago
Datum van aankoop: 28/05/2025
Communication problem between supplier and carrier resulted in a large lorry being used with resultant blockage of lane
Productbeoordelingen

0
Delen
Betrouwbare klant
4 days ago
Datum van aankoop: 22/06/2025
Excellent service
Productbeoordelingen

0
Delen
Betrouwbare klant
5 days ago
Datum van aankoop: 31/05/2025
Our first choice for kiln-dried wood
It was as expected, having used them previously
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Hayleigh
Certainly Wood
5 days ago
We are thrilled you had such a positive experience and are grateful for your 5 star review! It makes our day hearing about how much our customers love our kiln dried logs and the great service they’ve received from our team. We have passed on your review to our team and look forward to assisting you in future. Best wishes, Hayleigh
Productbeoordelingen

0
Delen
Betrouwbare klant
6 days ago
Datum van aankoop: 19/05/2025
Excellence
I made a change of date at the last minute due to sudden illness and Charlotte fixed it.
Productbeoordelingen

0
Delen
Betrouwbare klant
8 days ago
Datum van aankoop: 25/05/2025
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Hayleigh
Certainly Wood
8 days ago
We’re thrilled you had such a positive experience and thank you for the 5 star review! It makes our day hearing about how much our customers love our kiln dried logs and Flamers natural firelighters alongside the great service they’ve received from our team. We have passed on your review to our team and look forward to assisting you in future. Best wishes, Hayleigh
Productbeoordelingen

0
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CH
Christine Heath
8 days ago
Datum van aankoop: 30/05/2025
Wat Christine Heath zei over Certainly Wood:
If perfect, no need .
perfect, nothing more to add .
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Hayleigh
Certainly Wood
8 days ago
Thank you so much for the 5 star review, Christine! Your review is a great way to let us know we’re on track for making our customers smile! Out team works hard to deliver a smooth and pleasant experience, and it’s wonderful to know we succeeded. We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh
Productbeoordelingen

0
Delen
Betrouwbare klant
10 days ago
Datum van aankoop: 19/05/2025
Easy quick as to used to this company & trust the service I get.
Yes, easy quick as I'm used to this company & trust the service I get. I would've liked to delay the delivery a few more months but there didn't seem to be that option?
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Hayleigh
Certainly Wood
10 days ago
Thank you for your wonderful review! We're delighted to hear you were happy with your purchase of our kiln dried logs and the service provided by our team. We work hard to deliver a smooth and pleasant experience, and it’s wonderful to know we succeeded. We appreciate that you would have liked to delay delivery of your logs, but we are unable to hold an order due to limited storage areas in our yard. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh
Productbeoordelingen

0
Delen
MS
Michael Seabrook
Rutland
14 days ago
Datum van aankoop: 27/05/2025
Wat Michael Seabrook zei over Certainly Wood:
First class. Wood arrived on the day quoted and I was able to choose a morning delivery. This gave me all day to move and stack my wood on what was a very hot day with no breaks in the sunshine!!
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Hayleigh
Certainly Wood
12 days ago
Thank you so much for the wonderful feedback and 5 star review, Michael! It makes our day hearing about how much our customers love our kiln dried logs, kiln dried kindling and Flamers natural firelighters alongside the great service they’ve received from our team. We have passed on your review to our team to let them know to keep up the amazing work and we look forward to assisting you in future. Best wishes, Hayleigh
Productbeoordelingen

0
Delen
Over Certainly Wood
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.
Alles lezen
Lower Lulham, Madley, Hereford, Hereford, Herefordshire, HR2 9JJ, United Kingdom
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Over Certainly Wood
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.