Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Celebrity Cruises Beoordelingen | Klantenservicebeoordelingen voor {{merchantUrl}} | Feefo

Alle 9,513 beoordelingen worden weergegeven

Betrouwbare klant

Geverifieerd door Feefo

21 hours ago

Amazing

All the crew we encountered were polite and friendly helpful and professional. We were made to feel very special

Betrouwbare klant

Geverifieerd door Feefo

21 hours ago

Outstanding from start to finish

SUSAN ELLIOTT

Geverifieerd door Feefo

2 days ago

Wat SUSAN ELLIOTT zei over Celebrity Cruises:

Easy to navigate website

Betrouwbare klant

Geverifieerd door Feefo

2 days ago

Good information

Employee very knowledgeable and pleasant.

PAUL NESBITT

Geverifieerd door Feefo

GBR

2 days ago

Wat PAUL NESBITT zei over Celebrity Cruises:

First rate experience

Whole experience was great, Leigh was both helpful and knowledgeable and made the whole experience very easy and pleasant.

Betrouwbare klant

Geverifieerd door Feefo

2 days ago

First class service

First class customer service. Helpful, knowledgeable and not in any way pushy

Celebrity Cruises

2 days ago

Thank you for your wonderful feedback. We're delighted to hear that you received first-class customer service and found our team to be helpful, knowledgeable, and never pushy. We truly appreciate your kind words and look forward to assisting you again in the future.

JUNE WADLEY

Geverifieerd door Feefo

2 days ago

Wat JUNE WADLEY zei over Celebrity Cruises:

Top draw seevice

Always excellent service and very polite

Celebrity Cruises

2 days ago

Thank you for your kind feedback, June. We're delighted to hear that you consistently receive excellent service from our team. We truly appreciate your support and look forward to welcoming you again soon.

Betrouwbare klant

Geverifieerd door Feefo

2 days ago

Great online hold feature

This transaction was a courtesy hold on a stateroom on quite a busy cruise sailing within a few months. I was pleased to be able to hold the cabin on the website during a period where my usual travel...

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Celebrity Cruises

2 days ago

Thank you for your continued loyalty and for sharing your experience. We're delighted to hear that our online courtesy hold feature made the booking process convenient for you and that you continue to enjoy the quality of our ships and onboard experience. We look forward to welcoming you onboard again soon!

BRYAN STEINER

Geverifieerd door Feefo

GBR

3 days ago

Wat BRYAN STEINER zei over Celebrity Cruises:

Our 2028 Cruise with Celebrity

Booked our next cruise whilst onboard Celebrity Apex in July 2026. Excellent service and attention from the onboard team and extremely attractive discounted cruise deals.

Celebrity Cruises

2 days ago

Thank you for your feedback, Bryan. We're delighted to hear you enjoyed the excellent service from our onboard team on Celebrity Apex and were able to take advantage of our attractive onboard booking offers. We appreciate your loyalty and look forward to welcoming you on your 2028 cruise!

Betrouwbare klant

Geverifieerd door Feefo

3 days ago

Michelle gave an excellent customer service throughout the whole booking process and was extremely helpful.

Celebrity Cruises

2 days ago

Thank you for taking the time to share your feedback. We are delighted to hear that Michelle provided excellent customer service throughout your booking process. It's wonderful to know that she was helpful and made your experience a positive one from start to finish. We will be sure to share your kind recognition with Michelle and her leadership team. Thank you for choosing to sail with us, and we look forward to welcoming you onboard soon.

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