Thank you for your feedback, Glenn. We sincerely appreciate your input. Please note that we offer a loyalty match between the Crown and Anchor Society and the Captain’s Club for guests with Classic/Gold status or above. This allows guests to access discounts on selected items in the pre-cruise planner, such as drinks and Wi-Fi packages. Additionally, guests with Classic status or above are entitled to a 1-category upgrade on selected room types. Please be aware that guaranteed staterooms are not eligible for this upgrade. This benefit is subject to availability and must be requested at the time of booking, if applicable. More information about the Captain's Club benefits can be found on the following link: https://www.celebritycruises.com/gb/captains-club/tiers-and-benefits
We hope you find this information helpful. If you have any further queries or concerns, please do not hesitate to contact us at customerserviceuk@celebritycruises.com or call 0344 493 2043.
