Used these people for years, a query was resolved within 24 hours, great service, for holidays would recommend.
Productbeoordelingen
Customer Services
Breakfree Holidays
4 years ago
Hello,
If you would like to provide us with more information regarding this matter, please email:
tell-us-more@breakfreeholidays.co.uk Thank you, Breakfree Team
Datum van aankoop: 14/08/2021
0
Delen
MB
Mrs Byrne
4 years ago
Wat Mrs Byrne zei over Breakfree Holidays:
I was very disappointed that i could not amend or alter my booking less than 12hrs after making it. I wa told i had to keep the booking or only get a 40% refund. This is rediculous as the compaby has...
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Customer Services
Breakfree Holidays
4 years ago
Thank you for your feedback. In order to maintain the great value prices offered in our newspaper promotions, BreakFree Holidays has to apply terms to them, which customers sign up to when they book with us. One of these terms is that we are unable to make amendments once you have received your booking confirmation from us. Some holiday parks may be prepared to amend the date of bookings if you contact them directly, however this is entirely at their own discretion, and [park operator] will apply their own procedure on this.
We always try to accommodate all customer booking requests although we highlight in our Terms and Conditions that promotional bookings cannot be changed or refunded once booked. Again, we are sorry to hear that you didn't go on holiday. Breakfree Team
MB
Mrs Byrne
4 years ago
Thank you for the reply but it wasn't a newspaper promotional booking so thats irrelevant
Datum van aankoop: 30/05/2022
0
Delen
MJ
Mr Jones
4 years ago
Wat Mr Jones zei over Breakfree Holidays:
Lots of relevant information and easy to navigate through booking process.
Can't tell you much about the providers or promoters .... the booking in system seems much the same.... are we booking through two organisations now? who knows?
Its definitely the people who work...
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We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.