It's core service is good but let down how it handled being hacked
A good service overall although my review is tainted as i was very disappointed when they were hacked and how it was handled. Poor service from that point of view impacted very negatively on score....
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Trusted Customer
Thornaby
10 years ago
Wat Trusted Customer zei over Boomerang:
Worth its weight in gold!
Very good selection of games, even HD remasters fast delivery and good customer service as they helped my dad set up an account as he he had the same name and address... All around 5* service!
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Trusted Customer
10 years ago
Wat Trusted Customer zei over Boomerang:
Rally good
Service is fast got nothing bad to say apart from when u been renting a game for a long time I just u should get the chance to buy it a bit cheaper then is offerd
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Betrouwbare klant
10 years ago
Not good enough :/(
It was ok until last week when I returned 2 games but have only received one back. I have sent them an email to explain this 2 days ago and am waiting a response and my second game.
Andrew
Boomerang
10 years ago
Hello
Thanks for your feedback,
I'm sorry you've had to raise concerns about our service. I've sent you an email to arrange how to get this rectified now.
I'm also sorry that your previous email has not been responded to sooner.
Thanks Boomerang
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Trusted Customer
Portsmouth
10 years ago
Wat Trusted Customer zei over Boomerang:
It's A No Brainer
Excellent value for money (especially if you pay yearly)
Great customer service.
No brainer.
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Trusted Customer
Aberdeen
10 years ago
Wat Trusted Customer zei over Boomerang:
An excellent games rental service let down by an aging website and long lead times on new releases
Ive been a customer of boomerang for a few years now. Overall apart from some teething problems in the beginning I've been largely satisfied with the service. The biggest issue with boomerang is that...
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Trusted Customer
10 years ago
Wat Trusted Customer zei over Boomerang:
Awesome
Great service, fast delivery of games and good selection
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Trusted Customer
Clacton on sea
10 years ago
Wat Trusted Customer zei over Boomerang:
great
Postage is pretty quick and I have saved a stupid amount of money
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Trusted Customer
Sheffield
10 years ago
Wat Trusted Customer zei over Boomerang:
Fabulous, excellent service!!
Would definitely recommend them to others!!
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Trusted Customer
Bishop's Stortford, East Herts.
10 years ago
Wat Trusted Customer zei over Boomerang:
Would Recommend
Very easy to use, quick and prompt service. Would be nice to have more of the 'perks', like points for loyalty and the like.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Thanks for your feedback,
I'm sorry you've had to raise concerns about our service. I've sent you an email to arrange how to get this rectified now.
I'm also sorry that your previous email has not been responded to sooner.
Thanks
Boomerang