It takes ages to send any new games out, I have emailed them directly before and they say they get games on relevance, well as a paying customer I don't want to hear that, I just want what I am...
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Andrew
Boomerang
10 years ago
Hello Graham
Thanks for your feedback,
We offer the wait time indicators to aid customers in the decision of which titles to rent and esitmate how long therir wait will be. We review our stock levels and wait times daily and this aids us in getting in further stock to bring wait times down.
We also award payback points for any wait customers have and these points can be used to rent additional games, discount from purchases and saved for free rental months.
I'm sorry if you have faced some delays previously.
Thanks Boomerang
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TC
Trusted Customer
Shropshire
10 years ago
Wat Trusted Customer zei over Boomerang:
Great but could be better
A lot of the time the games I want are on a long lead time so have you choose something else. Other than that the turn around time is excellent.
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Delen
TC
Trusted Customer
Newcastle upon Tyne
10 years ago
Wat Trusted Customer zei over Boomerang:
Boomerang review
Good all round company however my loyalty points never seem to add on automatically
0
Delen
Betrouwbare klant
10 years ago
Great and easy
Quick and free delivery. Great idea in my opinion for players.
0
Delen
TC
Trusted Customer
10 years ago
Wat Trusted Customer zei over Boomerang:
service
Excellent service. Games arrive quick
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Delen
TC
Trusted Customer
10 years ago
Wat Trusted Customer zei over Boomerang:
Really good service, always get the games that you want and if something does go wrong the staff are friendly and helpful.
0
Delen
TC
Trusted Customer
Aylesbury
10 years ago
Wat Trusted Customer zei over Boomerang:
Sending and receipt delays
My only complaint is that it seems to take a long time, after returning games, for that return to be registered (after taking post time into consideration) and following that, for new titles to be...
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0
Delen
TC
Trusted Customer
Cambridge
10 years ago
Wat Trusted Customer zei over Boomerang:
superb
great service
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Delen
Betrouwbare klant
10 years ago
Use this service
Great service, great selection of games and a fair price. Have recommended to all my friends
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Delen
TC
Trusted Customer
York
10 years ago
Wat Trusted Customer zei over Boomerang:
Overall
Overall the service is very good, however can be slow on getting the titles that you want.
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Thanks for your feedback,
We offer the wait time indicators to aid customers in the decision of which titles to rent and esitmate how long therir wait will be. We review our stock levels and wait times daily and this aids us in getting in further stock to bring wait times down.
We also award payback points for any wait customers have and these points can be used to rent additional games, discount from purchases and saved for free rental months.
I'm sorry if you have faced some delays previously.
Thanks
Boomerang