Was charged for service while not getting any games and when I did get them delivery was slow in the end I just gave up on the service
Nik
Boomerang
5 years ago
Hi,
Thanks for your message. We always aim to have enough stock to meet demand with new releases and in our growing library and as our customers are able to keep hold of the games for as long as they like with no late fees there may be occasions when we don’t have the games you are after immediately available. Any time you have lost we will award payback points for each day you are waiting. These points can then be used towards bonus games, free rental months and discounts on purchases. We normally expect games to arrive in 1-3 days in line with Royal Mail quoted delivery times but we will always be happy to assist you should you experience a postal delay. Less than 1% of our games are lost or delayed per year so it is rare to have to wait for games.
If there is anything else we can help with please do not hesitate to get in touch.
Thanks
Boomerang
0
Delen
NE
Neil
Geverifieerd door Feefo
5 years ago
Wat Neil zei over Boomerang:
Amazing, awesome service, must have
Amazing service! Been with Boomerang for many years now and saved over £7000 which again proves what amazing service and value it is! Would highly recommend them 5 stars all day long
0
Delen
MI
Michael
Geverifieerd door Feefo
5 years ago
Wat Michael zei over Boomerang:
Best game rental company there is.
Don't know what I'd do without this company. Epic customer service. Never ever!, let me down. Genuinely great company and helpful staff
0
Delen
AD
Adam
Geverifieerd door Feefo
5 years ago
Wat Adam zei over Boomerang:
Perfect service
Amazing service. Customer service is superb. Fast response. Postage and delivery always quick. Sending back is simple. All basic and great Thank you Boomerang
0
Delen
NS
Nick Shore
Geverifieerd door Feefo
Stowmarket
5 years ago
Wat Nick Shore zei over Boomerang:
Good but room for improvement
I have used Boomerang for a few years and the service has always been good, however I believe the company has the potential to be brilliant if a few things are improved: their website has stated...
Meer lezen
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
5 years ago
Decent service, but service time all over the place.
It’s good but sometimes it can take forever to get game. Also if you pay the highest tier you still don’t receive games quicker or new releases. I believe if you pay the highest tier for the service,...
Meer lezen
0
Delen
DA
Daniel
Geverifieerd door Feefo
5 years ago
Wat Daniel zei over Boomerang:
Outstanding service, this is for gamers, or those on a budget.
Amazing service, if you're a gamer and are on a budget, this is the best way to play the top games, new releases at a low monthly cost. No return dates, also if you like the game, you can buy it...
Meer lezen
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
5 years ago
Great website just needs more options for searching
Long waits for games I'm looking at. Needs a betters browser for games available needs a category search adding so easy to see type of games we like
1
Delen
BE
Ben
Geverifieerd door Feefo
5 years ago
Wat Ben zei over Boomerang:
Must have for gamers
Fantastic service which allows gamers to try the latest games for cheaper. Fast and free dispatch and returns and a super helpful customer service team
0
Delen
LI
Linda
Geverifieerd door Feefo
5 years ago
Wat Linda zei over Boomerang:
Always helpful, amazing service! More people should know about this
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
