A lost disc in the post and it's my fault and now I have got to pay for it! Haven't used the service in over 6 months but can't cancel my subscription till I pay up for the disc LOST IN THE POST
Andrew
Boomerang
10 years ago
Hello Paul
Thanks for your feedback,
I'm sorry that you've had to raise concerns about our servce.
We always advise customers to obtain free proof of posting from their local post office this covers them in the unlikely event that a game becomes lost in the post.
It is stated in the website T+C's the terms surrounding customers returning games and the options availble if a game is lost in the post. Also stated in the T+C's is customers logging into their account and confirming that it is fully cancelled.
I've sent you a personal email to rectify this situation now.
Thanks Boomerang
1
Delen
TC
Trusted Customer
Bristol
10 years ago
Wat Trusted Customer zei over Boomerang:
Excellent
Great service...... well..... its the only one we have in the uk
0
Delen
TC
Trusted Customer
10 years ago
Wat Trusted Customer zei over Boomerang:
Great service. always prompt
0
Delen
TC
Trusted Customer
UK
10 years ago
Wat Trusted Customer zei over Boomerang:
Join them now
Excellent service and very good value for money
0
Delen
TC
Trusted Customer
Devon
10 years ago
Wat Trusted Customer zei over Boomerang:
Absolutely Brilliant! Canr fault the service i ve received.
0
Delen
TC
Trusted Customer
Manchester
10 years ago
Wat Trusted Customer zei over Boomerang:
Great
very good service, very happy with it.
0
Delen
TC
Trusted Customer
10 years ago
Wat Trusted Customer zei over Boomerang:
Great value and service.
0
Delen
TC
Trusted Customer
Doncaster
10 years ago
Wat Trusted Customer zei over Boomerang:
Excellent service.
I've only rented from them for around 3 months but in that time the service has been great. Games arrive quickly and they are quick to sort any problems that may arise. I would recommend there...
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Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Thanks for your feedback,
I'm sorry that you've had to raise concerns about our servce.
We always advise customers to obtain free proof of posting from their local post office this covers them in the unlikely event that a game becomes lost in the post.
It is stated in the website T+C's the terms surrounding customers returning games and the options availble if a game is lost in the post. Also stated in the T+C's is customers logging into their account and confirming that it is fully cancelled.
I've sent you a personal email to rectify this situation now.
Thanks
Boomerang