Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Blacks Beoordelingen | Klantenservicebeoordelingen voor https://www.feefo.com/reviews/blacks | Feefo

RN

Roy Nallathamby

5 years ago

Wat Roy Nallathamby zei over Blacks:

Cheap and efficient

Datum van aankoop: 21/06/2019

3

Betrouwbare klant

5 years ago

Good experience

Bought online and arrived on time. Packaged well.

Productbeoordelingen

Datum van aankoop: 17/10/2019

3

Betrouwbare klant

5 years ago

They need to get the manufacturers of Brasher trousers to put the CORRECT SIZE on the item. I've returned the incorrectly sized item on the 5th May 2020 via Collect Plus using the Pre Paid label...

Meer lezen

Mollie

Blacks

5 years ago

Hello, Thank you for your review. I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now bee resolved for you. We really hope this experience has not put you off from shopping with us in the future as we value your custom highly. Many thanks. Mollie, Blacks Online Review Team

Datum van aankoop: 22/04/2020

3

SF

Simon Fletcher

6 years ago

Wat Simon Fletcher zei over Blacks:

Not all items have arrived. Delivery service unable to deal with the issue apparently and I've been waiting nearly two weeks for Black's to come back to me

Jack

Blacks

6 years ago

Hello Simon, Thank you for taking the time to review us. I am sorry to hear that you are yet to receive all of your order. I have emailed you, if you could please look at this it would be appreciated. Kind Regards, Jack, Blacks Online Review Team.

SF

Simon Fletcher

5 years ago

6 weeks and my order has still not arrived. Please could someone help me? I actually want to buy more things but am obviously not which is costing you money and frustrating me Thanks for helping My mobile is 07785-392617 All best, Simon

Productbeoordelingen

Datum van aankoop: 21/04/2020

3

DM

Dean May

5 years ago

Wat Dean May zei over Blacks:

A reply would be nice

I still have not received the item, received a refund or received a reply from you about where this product is. I just want my money back so I can actually buy myself the watch that I want

Mollie

Blacks

5 years ago

Hello Dean,Thank you for your review.I am sorry to hear that you have not yet received your order.So I am able to look into this further for you, please email your order details to us on: customercare@blacks.co.uk quoting reference: #11481312 in the subject.Many thanks.Mollie,Blacks Online Review Team

Productbeoordelingen

Datum van aankoop: 22/04/2020

9

AL

Alison

5 years ago

Wat Alison zei over Blacks:

Great service, prompt delivery. Will certainly order from Blacks again

Productbeoordelingen

Datum van aankoop: 24/03/2020

0

Betrouwbare klant

5 years ago

Great Service, ordered a few jackets, delivery was quick...picked the one I liked and returned...simples.

Datum van aankoop: 22/04/2020

0

BT

Brett Thompson

5 years ago

Wat Brett Thompson zei over Blacks:

Good service and reasonable delivery. However the item has already broken and I’ll be looking to return it which is a pain!

Productbeoordelingen

Datum van aankoop: 20/04/2020

1

MJ

Malcolm Jones

5 years ago

Wat Malcolm Jones zei over Blacks:

Very poor service

I firstly did not receive my order- which I was told had got lost. I was then told it would be sent by Royal Mail and it still has not arrived. Emails are not answered ! I placed this order and was...

Meer lezen

Mollie

Blacks

5 years ago

Hello Malcolm, Thank you for your review. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now been dealt with by our customer care team. Please be assured that we value your custom highly and would love to see you return. We hope to see you again soon. Many thanks. Mollie, Blacks Online Review Team

Datum van aankoop: 13/04/2020

3

GA

George Adams

5 years ago

Wat George Adams zei over Blacks:

Satisfied

Great and very well informed throughout

Productbeoordelingen

Datum van aankoop: 16/04/2020

0

Blacks Beoordelingen

Osprey Osp Aura 65 M BlueMeer beoordelingen van dit product (1)Productwebsite bekijkenI was excited to buy myself a nice backpack for travelling. However I must say wasn't as great as I thought for the price. CONS Rain cover which I used for flying to cover the bag didn't stay on...Meer lezen

Hi-Gear Hg Turin Recliner GryMeer beoordelingen van dit product (1)Productwebsite bekijkenGreat chair, good quality

Hi-Gear Tripod BbqMeer beoordelingen van dit product (1)Productwebsite bekijkenhas not arrived would love to review

Eurohike Eh 4p Picnic Table SilvMeer beoordelingen van dit product (10)Productwebsite bekijkenhas not arrived would love to review

Garmin Gar Fenix 5 SapphireMeer beoordelingen van dit product (40)Productwebsite bekijkenCouldn't tell you haven't actually had the luxury of receiving the item, I want a refund!

Camelbak Cb Crux 2l Reservoir BlueMeer beoordelingen van dit product (2)Productwebsite bekijkenLove this Camelbak. Used it several times, no leaks, works great with my Berghaus rucksack. So much easier than having to stop to pull out a water bottle

Grangers Grs M G20 Trek MorMeer beoordelingen van dit product (1)Productwebsite bekijkenThese are good insoles but not suitable for long distances. 5 miles - no problem. 14 miles - I ended up with horrific blisters around both heels that are still there over 2 weeks on.

Eurohike Eh Cairns 3 Dlx Nfall MblMeer beoordelingen van dit product (1)Productwebsite bekijkenI’ve only used it twice and one of the guy ropes has already snapped off so I’ll be looking to return it

Topeak Tp Wedge Aero Qr MedMeer beoordelingen van dit product (2)Productwebsite bekijkenSlightly bigger than expected but means can fit more than just spare tube making it very useful for longer rides

Hoe worden Feefo-beoordelingen verzameld?

Wie kan een Feefo-beoordeling achterlaten?

Hoe verifiëren we beoordelingen?

Hoe gaan we om met nepbeoordelingen?