Big Cat Travel Insurance is niet langer een actieve Feefo-klant
Alle 620 beoordelingen worden weergegeven
Betrouwbare klant
7 years ago
Fast, professional and good value
Very fast and professional with an unusual insurance request (already overseas and insurance needed owing to job change in ski resort). Great price and cover too.
1
Delen
Betrouwbare klant
7 years ago
Muy fácil y sencillo
0
Delen
Betrouwbare klant
7 years ago
Everything's cool and quick until you sign and pay. Then 5 days after purchase, they have not yet e-mailed my policy. And I checked spam - it wasn't there.
Not a good sign, and I should be able to...
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Big Cat Travel Insurance
Big Cat Travel Insurance
7 years ago
Hi there,
Thank you for your feedback.
We're really sorry you didn't receive your documents! I can confirm they were sent on the same day your purchase was made.
We received an email from you on Saturday morning requesting your documents. This was replied to within about 10 minutes confirming your documents have been re-sent, and to let us know if you still haven't received them.
We didn't hear anything back from you so it was assumed they had arrived without any issues.
If you still don't have your documents please let us know and we'll get that sorted for you.
Kind Regards
Big Cat Travel Insurance
4
Delen
TC
Trusted Customer
7 years ago
Wat Trusted Customer zei over Big Cat Travel Insurance:
Flexible, efficient and fast
My application was processed fast and efficiently!
1
Delen
Betrouwbare klant
7 years ago
Very efficient service
Great customer service
1
Delen
Betrouwbare klant
7 years ago
So far so good
So far all I have done is enter my details into a website and bought a product. Relatively easy to do.
I haven’t had need of the insurance product so far so cannot comment on their service.
Quite...
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0
Delen
TC
Trusted Customer
7 years ago
Wat Trusted Customer zei over Big Cat Travel Insurance:
Excellent customer service
I was struggling to find insurance that would cover the activities, that I will be under taking on my trip to Africa. This was mainly due to my age.
However I had excellent service from Big Cat...
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1
Delen
TC
Trusted Customer
7 years ago
Wat Trusted Customer zei over Big Cat Travel Insurance:
Very helpful when I rang for advice before purchasing.
0
Delen
Betrouwbare klant
7 years ago
Quick service, low price
Very quick service. The quote and all information was clear and it was cheaper than comparative insurance services. We had our documents within a couple of hours of submitting the online application.
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