Efficient delivery but we had an issue after installing when one strip of LED lights on inside of door didn't work. Customer services polite and we were referred to technical services who emailed...
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Carrieanne
Bathroom Cabinet World
9 years ago
Hello Sir/Madam,
Thank you for leaving a review, i am very sorry you are experiencing problems with your unit. Unfortunately our technical team are receiving high volumes of emails at the moment. I have just alerted them that youre awaiting a response and they are dealing with this now.
Kind Regards
Bathroom Cabinet World.
Betrouwbare klant
9 years ago
If your software would let me I'd give you no stars. Despite being assured I'd be contacted within 48 hours, 2 working days later I have heard nothing.
Productbeoordelingen
Datum van aankoop: 23/04/2017
0
Delen
TC
Trusted Customer
Downham Market
9 years ago
Wat Trusted Customer zei over Bathroom Cabinet World:
Promised 7 day delivery then apologised and said it would be a 8 days and gave me the delivery date - stayed in all day and then got a text late in the late afternoon saying delivery never went out...
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Carrieanne
Bathroom Cabinet World
9 years ago
Hello Terry,
I am very sorry you have not had a good experience with us.
Please can i ask what had happened?
Kind Regards
Carrieanne
Carrieanne
Bathroom Cabinet World
9 years ago
Hello terry,
Sorry, i did not see the bulk of your message.
Unfortunately we have had some delays with the production of some of our units.
I am very sorry a replacement could not of been sent any sooner. I will now chase this refund for you.
Kind Regards
Carrieanne
TC
Trusted Customer
9 years ago
I chased for refund again last Friday your accounts department said it would be in my account within 24 hours. Now Monday night no sign of refund - what I don't understand is how funds can be removed same day but refund can take so long !
TC
Trusted Customer
9 years ago
Refund received . Thank you.
Carrieanne
Bathroom Cabinet World
9 years ago
Hello Terry,
So please you have received your refund.
Sometimes these things are slowed down over the weekend.
Kind Regards
Carrieanne
Productbeoordelingen
Datum van aankoop: 31/03/2017
0
Delen
Betrouwbare klant
9 years ago
Fantastic selection and found perfect bathroom cabinet! Quality product which arrived promptly and clear instructions on how to assemble. Will purchase second mirror when it is in stock.
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