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AXA Commercial Lines and Personal Intermediary Beoordelingen

Beoordeeld
Goed
Service
3.9
/5

5

4

3

2

1

39

6

1

5

12

63

beoordelingen in het afgelopen jaar

Alle 4,737 beoordelingen worden weergegeven
Betrouwbare klant
2 days ago
Datum van aankoop: 15/08/2025
Not to be believed
It seems to be harder and harder to make a genuine claim and not get any assistance. I let out a property, pay my monthly subscriptions never had to submit a claim before, but when you do the...

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Betrouwbare klant
2 days ago
Datum van aankoop: 15/08/2025
Water leak from Studio 5 into the downstairs kitchen below it.
It was smooth, easy and a quick result providing you have evidence and support from the agency that looks after your property. The instructions requested steps to follow and that paved the way for a...

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Betrouwbare klant
5 days ago
Datum van aankoop: 09/08/2025
They have dealt promptly with my issue & their service has been first class
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Emma
AXA Commercial Lines and Personal Intermediary
4 days ago
Thank you for your lovely feedback - I have passed your comments to the relevant team. - Emma - The Claims Team
Betrouwbare klant
16 days ago
Datum van aankoop: 01/08/2025
Very good.
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Emma
AXA Commercial Lines and Personal Intermediary
13 days ago
Thank you for your feedback-Emma-The Claims Team
Betrouwbare klant
20 days ago
Datum van aankoop: 18/07/2025
Avoid at all costs!
AXA never got back to me! I'm not sure why they expect a feedback! You deserve 0 stars, not even 1!
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Emma
AXA Commercial Lines and Personal Intermediary
20 days ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Emma - The Claims Team
ML
Mrs Lin
Bristol
25 days ago
Datum van aankoop: 22/07/2025
Wat Mrs Lin zei over AXA Commercial Lines and Personal Intermediary:
Thankyou Dagmara. If only everyone was as professional as you.
If you ever get to deal with Dagmara at AXA you will be fine. It’s my first time ever having to make insurance claim. Something I wish no one ever has to go through. Dagmara is so supportive and very...

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Emma
AXA Commercial Lines and Personal Intermediary
25 days ago
Thank you for your lovely feedback - I have passed your comments to the relevant team. Emma - The Claims Team
Betrouwbare klant
1 month ago
Datum van aankoop: 12/07/2025
Straightforward and easy to deal with
Spoke to two or three different personnel, each of whom were friendly and professional. The staff member, Molly, who dealt with the actual claim, was patient, courteous and very efficient.
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Paul Sanderson
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team
GL
Glyn Hopkin Ltd
ROMFORD
1 month ago
Datum van aankoop: 04/07/2025
Wat Glyn Hopkin Ltd zei over AXA Commercial Lines and Personal Intermediary:
Professional, great friendly customer service .
I have always found the service first class. The staff are very knowledgeable, and friendly. You never haver to wait long to speak to someone on the phone unlike other insurers.
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Paul Sanderson
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team
Betrouwbare klant
1 month ago
Datum van aankoop: 04/07/2025
My first Claim on my insurance in over 20 years !
It was a quick and efficient service It was my first time making a claim , so I was worried but I had the correct information required and it was pretty simple
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Paul Sanderson
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team
Betrouwbare klant
1 month ago
Datum van aankoop: 29/06/2025
Terrible customer service
Shocking. The people would reply once a week if I was lucky and only if I chased. Were purposefully unhelpful with their questions and answers. Everyone other than the first person I first raised...

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Paul Sanderson
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team
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Paul Sanderson
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team
Over AXA Commercial Lines and Personal Intermediary
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.
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47 Mark Lane, London, Greater London, EC3R7QQ, United Kingdom
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Over AXA Commercial Lines and Personal Intermediary
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.