Very poor service. I was initially advised delivery of my riding hat would be 3-5 days. I hadn’t received it a week later, so chased up Amira Equi. They told me it was out of stock. I waited another...
Similar to other reviews, I had to reach out to Amira Equi to get a status on shipping, as I never received a shipping confirmation. Only when I reached out did they say that my item was out of stock...
I ordered a helmet in early April 2025 from this website, which showed it was in stock with a 2–5 day delivery time. A week later, with no delivery or update, I contacted them and was told the helmet...
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Ib Ravn-Aagaard
Amira Equi Ltd
1 year ago
Hi Alejandra, I apologise for not being able to fulfil your order sooner. I can confirm your refund has been processed. There is a shortage of Kylo helmets, mainly in the Medium size due to the high demand. Both Charles Owen and retailers are trying to build up stock to reduce delivery times. I apologise for the inconvenience caused. Kind Regards, Amira Equi
Productbeoordelingen
Ib Ravn-Aagaard
Amira Equi Ltd
1 year ago
Hi Alejandra, I apologise for not being able to fulfil your order sooner. I can confirm your refund has been processed. There is a shortage of Kylo helmets, mainly in the Medium size due to the high demand. Both Charles Owen and retailers are trying to build up stock to reduce delivery times. I apologise for the inconvenience caused. Kind Regards, Amira Equi
Shipping took weeks and when I contacted customer service, I didn't get any reply
Ib Ravn-Aagaard
Amira Equi Ltd
1 year ago
Apologies for the delay in you receiving your order, the helmet was ordered from Pikeur. We did not receive any emails from you regarding your order. I am pleased to hear you are happy with the product.
Productbeoordelingen
Ib Ravn-Aagaard
Amira Equi Ltd
1 year ago
Apologies for the delay in you receiving your order, the helmet was ordered from Pikeur. We did not receive any emails from you regarding your order. I am pleased to hear you are happy with the product.
I did have to return the boot through no fault of its own I have a very wide foot with bunions. Customer service made it very simple they said just put them back in the box and mail them back...
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We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
