Alton Towers Holidays is niet langer een actieve Feefo-klant
Alle 15,891 beoordelingen worden weergegeven
TC
Trusted Customer
Geverifieerd door Feefo
Derby
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
Amazing
I have amazing day , thanks
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Delen
TC
Trusted Customer
Geverifieerd door Feefo
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
Good but call charges unacceptable
Very helpful customer service, booked 2 park hotels and made reservations for restaurants for dinner. But the call charges are unacceptable. Our making enough money out of me never mind the extra...
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TC
Trusted Customer
Geverifieerd door Feefo
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
So helpful, answered all my questions
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Delen
TC
Trusted Customer
Geverifieerd door Feefo
Carluke
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
Straight forward
Booking was easy and team were very helpful
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Delen
TC
Trusted Customer
Geverifieerd door Feefo
Stockport
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
Easy to book
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Delen
TC
Trusted Customer
Geverifieerd door Feefo
Treswell
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
Brilliant, easy, very informative agents. Could not ask for more,hope the stay is everything we are expecting.
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Delen
Betrouwbare klant
Geverifieerd door Feefo
10 years ago
Payment Process Window closed Randomly
Hi the process window closed randomly i have to initiate conversation with online chat to see if the order was booked and few minutes later the confirmation came through.
Customer Care
Alton Towers Holidays
10 years ago
Hello there,
I do apologise that our system was playing about during your booking process, We are always grateful for any feedback regarding our systems so thank you very much for bringing this to our attention.
I apologise for any inconvenience that this may have caused.
Best wishes
Rachel
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Delen
TC
Trusted Customer
Geverifieerd door Feefo
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
Too expensive and went up £100 over night
Customer Care
Alton Towers Holidays
10 years ago
Hello,
Thank you for leaving us your feedback, I do apologise that you feel the prices are too expensive, we do try to offer good value for money building 2 days for 1 into the park alongside our accommodation packages, the lodge that you have booked is absolutely amazing and will provide you will a fantastic experience for yourself and your children, Our booking system is a live one so prices change upon availability so the prices change due to demand of the accommodation.
I do hope that you have a fabulous time away.
Kind Regards
Rachel
0
Delen
TC
Trusted Customer
Geverifieerd door Feefo
Nottingham
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
Shortbreak
Enjoyed our short break for a reasonable price
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Delen
TC
Trusted Customer
Geverifieerd door Feefo
Manchester
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.
Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
