Alton Towers Holidays is niet langer een actieve Feefo-klant
Alle 15,891 beoordelingen worden weergegeven
TC
Trusted Customer
Geverifieerd door Feefo
Kent
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
Very happy with the professional, friendly and informative service
Very friendly customer service, helpful and patient, took the time to discuss my options leaving me feeling 100% satisfied with my booking and sure that it was the right option for me.
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Delen
TC
Trusted Customer
Geverifieerd door Feefo
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
so much information was offered but not a hard sell
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Delen
Betrouwbare klant
Geverifieerd door Feefo
10 years ago
good
Reasonably easy, fairly quick.
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Delen
TC
Trusted Customer
Geverifieerd door Feefo
Manchester
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
Fantastic customer service throughout and really friendly :)
I recently made a booking at the Alton Towers Hotel and asked them if I could change it to the enchanted cabins which they did and were really friendly and helpful and sorted it for me very...
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Delen
TC
Trusted Customer
Geverifieerd door Feefo
Manchester
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
Booking - phone line a lot better than website...
Brilliant lady spoken to on the phone, lovely & very informed.
However (mobile) website was hopeless, v difficult to navigate or we would have booked online and saved the 13p/min phone line! I find...
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Delen
Betrouwbare klant
Geverifieerd door Feefo
10 years ago
Easy to book
Straight forward and simple to book a stay at Alton Towers.
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Delen
Betrouwbare klant
Geverifieerd door Feefo
10 years ago
Excellent and friendly but phone line expensive.
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Delen
Betrouwbare klant
Geverifieerd door Feefo
10 years ago
Dissapointed at slow customer service.
I had to call twice to make the booking. The first time I called the number on the website - they were having problems booking my night away with my merlin pass discount. The lady said she would...
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Delen
TC
Trusted Customer
Geverifieerd door Feefo
West y
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
Quick and easy to talk to someone.
0
Delen
TC
Trusted Customer
Geverifieerd door Feefo
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
Customer service is not flexible
When called 3 weeks in advance to make a small edit to my reservation (increasing no. of guests staying in the room from 1 adult and 1 child to 2 adults and 2 children for 1 night of a 2 night stay)...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
