Alton Towers Holidays is niet langer een actieve Feefo-klant
Alle 15,891 beoordelingen worden weergegeven
TC
Trusted Customer
Geverifieerd door Feefo
London
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
Expensive phone costs and Internet booking form not working
Internet book didn't work at all. Had to fill it out twice before I decided to call.
Requested a call back over the chat but got told they were busy and not sure if I would get a call back today so...
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TC
Trusted Customer
Geverifieerd door Feefo
Grantham
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
Fantastic Customer Service, best I've had in years, - Excellent.
I needed to ask a few questions about the booking I was about to make so called. I got through to a 'person' immediately, and he was excellent. I said I wouldn't keep him too long as I thought he...
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Delen
Betrouwbare klant
Geverifieerd door Feefo
10 years ago
Very simple to use
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
10 years ago
Good on smart phone when on website
Easy to use on my smartphone which is a Samsung s5. i would like to see a area on it for room request, say a room with a flat screen tv or not driving want us to hold you're bags until you leave....
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TC
Trusted Customer
Geverifieerd door Feefo
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
Fine
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
10 years ago
Can't wait to visit again!
Quick and simple to book. Reasonable pricing and good deals
0
Delen
Betrouwbare klant
Geverifieerd door Feefo
10 years ago
Difficult to navigate around. Not user friendly.
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Delen
TC
Trusted Customer
Geverifieerd door Feefo
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
Booking service is good and straight forward, prices seem to fluctuate quite a lot and you now get charged for paying by credit card, in the past you didn't when booking but the news system seem to...
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TC
Trusted Customer
Geverifieerd door Feefo
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
Easy enough to resolve on-line booking issue - call centre staff very helpful
Unfortunately I couldn't continue with my on-line booking (the website said there was a problem and to ring the call centre. It would have been helpful to have this number included in error...
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TC
Trusted Customer
Geverifieerd door Feefo
Whitehaven
10 years ago
Wat Trusted Customer zei over Alton Towers Holidays:
Outstanding customer service
The staff were extremely helpful and really pleasant
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
