Good selection of products but absolutely no communication. No acknowledgement of my order. No dispatch details nothing. I am pleased with my purchase but I would have liked some information after...
Had to phone up to see when it was going to be delivered. Communication could have been a little better. Was very happy with carpet when it arrived. Very well packaged.
They neglected to deliver the underlay I paid for. Other than that, it was ok.
I don’t usually leave feedback as I’m skeptical that it’ll be acted on. On this occasion I’ll be interested to see if...
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Josh
Modern Rugs Ltd
8 years ago
Hi Mark, sorry to hear that the underlay was missing. I've checked our inbox and we don't seem to have received any emails from you notifying us of this. If we had received an email, we would of course have acted upon it straight away. I have asked our sales team to contact you to arrange delivery of the missing item. I hope that helps! JS
Productbeoordelingen
Josh
Modern Rugs Ltd
8 years ago
Hi Mark, sorry to hear that the underlay was missing. I've checked our inbox and we don't seem to have received any emails from you notifying us of this. If we had received an email, we would of course have acted upon it straight away. I have asked our sales team to contact you to arrange delivery of the missing item. I hope that helps! JS
There was no service to speak of as I did everything online which was an easy process.
The delivery was late by a few days however there had been very bad weather at the time.
Really lovely rug but service poor. No confirmation email, and very poor delivery communication- granted they used an external company but the predicted delivery date ad the actual delivery date was...
Recently bought long hallway runner , perfect length hard to find elsewhere . Great quality , looks fab.
This inspired next choice of living room , large rug beautiful pattern . Everyone admires ....
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Datum van aankoop: 22/02/2018
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TC
Trusted Customer
8 years ago
Wat Trusted Customer zei over Modern Rugs Ltd:
Yes I would recommend and buy from you again rug was so true to life from online picture and colour amazing
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