How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

London Box Office UK Reviews

https://www.londonboxoffice.co.uk

EXCEPTIONAL

Service

4.7

/5

5

4

3

2

1

1,225

250

15

14

32

1,536

ratings over the past year

Displaying all 21,585 reviews

Trusted Customer

12 years ago

Very pleased with service and the speed with which I received the tickets.

0

Trusted Customer

12 years ago

I think the £10+ fee just for booking and then the £2.50 fee for posting the…

I think the £10+ fee just for booking and then the £2.50 fee for posting the tickets is totally overpriced. I appreciate that something has to be added, When I queried the actual price of the seats...

London Box Office

London Box Office UK

12 years ago

We are really sorry that you feel this way but would like to insist on the fact that all this information is displayed before making a booking. We do offer an option for you to collect the tickets at the box office on the day at no extra cost. We hope you will enjoy the show. Best Regards, Mark Eiton, Customer Service

0

Trusted Customer

12 years ago

Fab! Nice & easy to order & arrived within a few days :)

0

Trusted Customer

12 years ago

The website was easy to use and well set out. A booking fee of £6…

The website was easy to use and well set out. A booking fee of £6 on a £20 ticket is outrageous - a 30% increase!

0

Trusted Customer

12 years ago

Pretty easy to use and everything went fine.

0

Trusted Customer

12 years ago

Excellent service would happily use again

0

Trusted Customer

12 years ago

Order when through smoothly , tickets arrived 5 days later, only complaint was wish envelope…

Order when through smoothly , tickets arrived 5 days later, only complaint was wish envelope didn't show sender, as this was a Xmas pressie for wife and she saw envelope before I got it

0

Trusted Customer

12 years ago

Staff were very helpful as I had them checking a lot of dates. Tickets arrived…

Staff were very helpful as I had them checking a lot of dates. Tickets arrived very quickly.

0

Trusted Customer

12 years ago

Easy to use and see where seats etc are. Tickets arrived 2 days later.

0

Trusted Customer

12 years ago

Tickets there when I called for them, nothing a problem and everything worked exactly as…

Tickets there when I called for them, nothing a problem and everything worked exactly as you said it would. Thanks...

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo