Ticket for account charges but no contact or resolution yet in over 1 month
Initial contact on 13.9.17 was good, contacted evoice regarding an account charges error & being double charged for 3 separate accounts. However since then, I'm utterly disappointed by the lack of...
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Customer Support
eVoice
8 years ago
Hi Peter,
Thanks for taking the time to provide us with this feedback. We’re really sorry that your original enquiry has been mishandled, and you are yet to receive a satisfactory response from our team. We have escalated your support ticket with the management team and you can expect to hear from us within the next 24 hours.
1
Dalīties
TC
Trusted Customer
Verificēja Feefo
8 years ago
Ko Trusted Customer teica par eVoice:
its great
excellent
1
Dalīties
Uzticams klients
Verificēja Feefo
8 years ago
Good service
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
8 years ago
Ko Trusted Customer teica par eVoice:
Great
Good service and good quality of calls. Customer service is great just sometimes hard to get through but they do call back
0
Dalīties
Uzticams klients
Verificēja Feefo
8 years ago
So easy
Very easy to set up no hassle
1
Dalīties
Uzticams klients
Verificēja Feefo
8 years ago
Havnt used it much yet.
0
Dalīties
Uzticams klients
Verificēja Feefo
8 years ago
Great Service
Quick & responsive
0
Dalīties
Uzticams klients
Verificēja Feefo
8 years ago
Easy!
Very easy set up
0
Dalīties
Uzticams klients
Verificēja Feefo
8 years ago
Excellent service
No troubles been a great experience
0
Dalīties
TC
Trusted Customer
Verificēja Feefo
8 years ago
Ko Trusted Customer teica par eVoice:
Other then that it has been trouble free
I am struggling to get a voice mail connected to business hours only. Nobody wants to help me.
Customer Support
eVoice
8 years ago
Hi Dan,
Thank you for sharing your experience. We apologize for any inconvenience caused, your feedback is really important to us and we continually look for ways to enhance our customer’s experiences. Your feedback has been passed onto the relevant team and will be looked into ASAP. Thanks again!
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
