I ordered a set of tree lights but when they arrived I realised they were not suitable.
I contacted the company and the return was made easy and they agreed to refund my credit card.
They were very...
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Pirkuma datums: 07/12/2021
0
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Uzticams klients
Verificēja Feefo
4 years ago
First time purchase from yourselves. The item was as photo. Arrived when you said it would. Good first time shop. Thank you
Fast, efficiant & reliable service. Good products. Well done!
Pirkuma datums: 06/12/2021
0
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PH
PATRICK O'HARA
Verificēja Feefo
Dublin
4 years ago
Ko PATRICK O'HARA teica par XmasDirect:
I have not received my order and tracking doesn't work with either delivery companies
Xmas Direct
XmasDirect
4 years ago
Hello Patrick, thank you for taking the time to leave us feedback. We are so sorry for the delay with your order. I understand this has now been resolved through our email correspondence. Best Wishes, Elle.
Very poor quality product , lots of branches missing from one side of the garland giving it a much thinner look than the rest of it, contacted the company about the issue, but they wasn't very...
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Xmas Direct
XmasDirect
4 years ago
Hello Mark, thank you for taking the time to leave us feedback. As discussed in our email correspondence we believe this was simply down to the 'fluffing' of the garland however, we also offered for you to return the garlands to us where we would check the garland for any faults, which I understand you chose not to do. I have included a link to a helpful video we made regarding 'fluffing' garlands. You can watch this at the following link - https://youtu.be/PFxaAzoEe9g.
Best Wishes, Elle.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
