My main concern was that the product I received was not accurately represented on the website - no white border on the product I received. However, there was good communication via email regarding...
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The Framed Picture Company
The Framed Picture Company
11 years ago
We are very sorry that our product has not met your expectations. We take all complaints very seriously and want you to be entirely happy with our product and service. With this in mind, we will arrange for a courier to collect your framed print and replace with a print framed to your exact requirements. We will be in touch by email / telephone to make arrangements.
James Fraser - The Framed Picture Company
Uzticams klients
11 years ago
Whilst the product I received was initially not to my satisfaction, the Framed Picture Company were excellent at corresponding with me to rectify the issue. They were prompt, friendly and ensured I would be happy with the spec of the replacement. Thanks.
Our photograph of an original portrait of our Kerry, our daughters horse, was expertly produced and packed and delivery was prompt and exactly as promised.
Atsauksmes par produktu
Pirkuma datums: 08/07/2014
0
Dalīties
Uzticams klients
11 years ago
Very fast service. Received farmed photograph within 4 days. Easy to use online uploader
Delivery date which was given when the print was ordered was not met. Was annoyed as it was a Fathers Day gift and I explained this at the point or ordering. When I followed this up a few days...
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The Framed Picture Company
The Framed Picture Company
11 years ago
We are very sorry that your order was not received in time for Father's Day. Our records show that our package was dispatched on Thursday for delivery on Friday, prior to Father's Day. Unfortunately our courier appears to have lost your package.
We take the service provided by our couriers very seriously and have since changed to Interlink Express, who not only provide all tracking information, but a delivery time slot. We hope that using Interlink Express, will tighten up our usually very good customer service, so that errors of this nature do not happen.
James Fraser - The Framed Picture Company
Atsauksmes par produktu
Pirkuma datums: 09/06/2014
0
Dalīties
Uzticams klients
11 years ago
Great! Easy to use and loads of choice, best price I found
The process online was easy, delivery was swift and I was especially pleased with the packaging which ensured my purchase arrived in perfect condition.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.