I am so sorry to hear you have received a damaged garment. On the very rare occasion that this happens we would arrange for the return of the garment to us for either an exchange or refund. I will contact directly to arrange the return for you.
Latest order disappointing, has the look of a vest, will be returning this item.
Atsauksmes par produktu
Customer Services UK
WoolOvers
9 years ago
Thank you for taking the time to leave feedback and sorry you were disappointed with the look of the garment. Please return the garment to us and we will be happy to process that for you.
Pirkuma datums: 14/07/2016
0
Dalīties
TC
Trusted Customer
9 years ago
Ko Trusted Customer teica par WoolOvers:
Prompt and efficient delivery.
Atsauksmes par produktu
Customer Services UK
WoolOvers
9 years ago
I am so sorry to hear the returns label did not work for you. I understand my colleague has spoken to you and made arrangements for the garment to be returned to us with a free returns label. We are always working closely with Hermes to resolve any issues as quickly as possible.
Pirkuma datums: 14/07/2016
0
Dalīties
Uzticams klients
9 years ago
Products as descibed and good quality. Delivery fast and efficient
It does not say anywhere that buying unisex means the item would be done up the men's way, I would not have ordered if I had been informed.
Yes, I would recommend the company and I would buy again if...
Lasīt vairāk
Customer Services UK
WoolOvers
9 years ago
Thank you for leaving your feedback and we are sorry for the disappointment caused with the cardigan you have received. I have passed your comments to our Design Department, we are in the process of phasing out our unisex range and introducing mens and womens styles from November of this year. Please feel free to return the garment to us for an exchange or refund and we will be happy to assist you with this.
Atsauksmes par produktu
Customer Services UK
WoolOvers
9 years ago
Thank you for leaving your feedback and we are sorry for the disappointment caused with the cardigan you have received. I have passed your comments to our Design Department, we are in the process of phasing out our unisex range and introducing mens and womens styles from November of this year. Please feel free to return the garment to us for an exchange or refund and we will be happy to assist you with this.
Customer Services UK
WoolOvers
9 years ago
Thank you for leaving your feedback and we are sorry for the disappointment caused with the cardigan you have received. I have passed your comments to our Design Department, we are in the process of phasing out our unisex range and introducing mens and womens styles from November of this year. Please feel free to return the garment to us for an exchange or refund and we will be happy to assist you with this.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.