I bought three items from the sale. Two were perfect, both colour and size. The edge to edge cardigan in cashmere and cotton was returned. I ordered large but when it arrived it was more like XXL....
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Atsauksmes par produktu
Customer Services UK
WoolOvers
9 years ago
We are sorry that you are disappointed with the fit of your cardigan. This garment is quite large and WoolOvers are constantly striving to make improvements and we are currently looking at our sizing across our ranges. Please contact our Customer Services team on 0845 073 1044 if you believe your cardigan to be incorrectly sized. We do offer a pre-paid returns label for £1.50 when you place an order with us which keeps the cost of returns to a minimum for our customers.
When it is working well, their website is excellent. My recent experience is that Woolovers emailed me with details of some additional Sale items; I tried to order a cardigan, using their links, and...
Fast delivery and very good quality products at fair prices.
Saw what I wanted in a promotional mailing but not obvious on the website in sale offer section. Eventually found it by entering its...
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Customer Services UK
WoolOvers
9 years ago
Thank you for leaving us positive comments about the garments you have received. We take great pride in offering an excellent product and are glad that you have experienced this.
Thank you for your feedback. Although we have changed our Courier service to Hermes they do offer a service where you can arrange for them to collect the parcel from home address. Should you require any assistance with this please do not hesitate our Customer Services Team on 0845 073 1044 who will be more than happy to help you.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.